Windows 10: FaceBook tells me to change Browser

FaceBook telling me to change Browser (Using the MSN "butterfly" link)...….Why, or how to do?

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FaceBook tells me to change Browser

FaceBook telling me to change Browser (Using the MSN "butterfly" link)...….Why, or how to do?

 

Unable to load the Facebook page completely on Chrome and Firefox browsers on Windows 10.

Hello Janne,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



From the above description, I understand you have trouble accessing the Facebook webpage on Chrome and Firefox browser, and similar issue persists on desktop and laptop but not on iPad or phone. The issue persists even after clearing the cache, uninstalling
and re-installing the Chrome browser.



Before assisting further, I would like to ask you few questions:

• Did you check if similar issue persists on Microsoft Edge or Internet Explorer browser?
• Does the issue persists only on Facebook webpage?

You may be facing the above issue due to the browser components conflicting with the internet connection or the internet connection received on the computer on connecting to the webpage



I suggest you to check if similar issue persists on logging in into the Facebook social webpage using Microsoft Edge or Internet Explorer browser. Also check if similar issue persists on logging in into other social accounts using Chrome or Firefox
browser.



Step 1: If the issue persists on other social networking webpages also, run the
Internet connection troubleshooter by following the steps below and check if the issue is fixed.

• Press Windows logo key on the keyboard, type
  Troubleshooting and select the top most search result.
• Click on View all from the left side panel of the window.
• Select Internet Connections,
  click on Advanced and check Apply repairs automatically
  option.
• Follow the on screen instructions and wait for the troubleshooter to complete.
• Check the status after the troubleshooting is complete, close the window and check if the changes are effective.

Step 2: If the issue persists only on using Facebook webpage, I suggest you to get in touch with the Facebook support forum group for further assistance as you have already contacted them before.

Facebook



Write to us with the answers to the above questions and the status of the issue on the same post for further assistance.
Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

facebook browser

Greetings!

For us to troubleshoot further, please provide the following:

• Which Windows 10 Mobile operating system does your phone run on?
• Provide a screenshot of the Facebook app showing that it is abstracted.
• What troubleshooting steps have you done so far?

We hope to hear from you soon.