Windows 10: Facebook videos crashing Firefox

Discus and support Facebook videos crashing Firefox in Windows 10 Performance & Maintenance to solve the problem; Hi, folks Since 2 weeks videos in FB which are being played automatically crash the browser for couple of seconds. Then I have to refresh it. I am... Discussion in 'Windows 10 Performance & Maintenance' started by Ivan Petrov, Mar 30, 2019.

  1. Facebook videos crashing Firefox


    Hi, folks

    Since 2 weeks videos in FB which are being played automatically crash the browser for couple of seconds. Then I have to refresh it. I am using not the latest drivers for AMD and Intel but also with the newest it is still the same.

    Can anyone please tell me what is going on? Should I reinstall windows or there is something I don't do right?

    Thank you all.


    Facebook videos crashing Firefox [​IMG]

    Facebook videos crashing Firefox [​IMG]

    Facebook videos crashing Firefox [​IMG]

    Facebook videos crashing Firefox [​IMG]


    :)
     
    Ivan Petrov, Mar 30, 2019
    #1

  2. Video Issues in Windows 10 With Firefox

    Hi,

    Thank you for posting your query on Microsoft Community.

    Please provide the following information with us to understand the issue better.


    • Is the issue occurs in Microsoft Edge?

    • Let us know whether the issue is specific to online videos or it is happening with other videos present in your system too?

      As the initial troubleshooting steps, I would suggest you to check all the available Windows Updates. Installation of recent Windows Updates should fix the issue.

      If the issue still persists, then try updating the Display driver and check. Here is the steps:
    • Press Windows Key + R on your desktop screen to go to run command box.
    • Type devmgmt.msc and hit Enter.
    • In Display Adapter, expand Display Adapter, right-click , and then click
      Update.
    If the issues persists ,only with firefox then i suggest you to contact firefox support.

    Please do let us know the status of the issue to assist you further.

    Thank you.
     
    Divya Murugan, Mar 30, 2019
    #2
  3. Artas1984 Win User
    Firefox crashes non-stop!!!

    Suggest any methods to stop Firefox from crashing. It crashes right after starting, no more than a second or 3..

    Any cache, plugins, antivirus things that might cause it? It is very, very annoying...
     
    Artas1984, Mar 30, 2019
    #3
  4. PaulaNees Win User

    Facebook videos crashing Firefox

    Video on Facebook Watch

    I have noticed the problem is not just on Facebook watch, its with other videos on Facebook also.

    I did the trouble shooter as you instructed, and Facebook is not listed as a "windows store" app. Not sure what the next step would be.

    Paula Nees
     
    PaulaNees, Mar 30, 2019
    #4
Thema:

Facebook videos crashing Firefox

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