Windows 10: Facial recognition in Windows Hello stopped working

Discus and support Facial recognition in Windows Hello stopped working in Windows 10 Gaming to solve the problem; Hi there! For almost a week I've been trying to fix inability to set up Windows Hello Face, which previously worked perfectly on a fresh installed... Discussion in 'Windows 10 Gaming' started by vecherinsky, May 22, 2024.

  1. Facial recognition in Windows Hello stopped working


    Hi there! For almost a week I've been trying to fix inability to set up Windows Hello Face, which previously worked perfectly on a fresh installed Windows 11 btw, pin and fingerprint approaches still work, camera itself works as well.I tried a lot, among other things: resetting WinBioDatabase, reinstalling a lot of camera driver versions now I have clean installed OEM one, which finally was able to start, reinstalling optional Facial Recognition module, reinstalling Facial Recognition Software Device from the WinBioPlugIns, switching between local and Microsoft account, even upgrading Wind

    :)
     
    vecherinsky, May 22, 2024
    #1

  2. Windows hello facial recognition has stopped working,biometrics missing.

    Window Hello facial recognition has stopped working .I have tried all the advice I can find on the web to fix it ,but have managed to remove the biometrics from the device manager list. I've searched for a replacement download but couldn't find anything.
    I'm using a Surface Pro 4. Any Suggestions?
     
    Sunny100BT, May 22, 2024
    #2
  3. Jay Jap Win User
    Facial recognition

    Hello Bill,

    We need to do further investigation on your concern so that we will know why the facial recognition quit working:

    • Have you recently made any changes/updates prior to this issue?
    • Is there an error message when you try to sign using facial recognition?
    • What is the make and model of your computer?

    In the meantime, I would suggest that you perform the troubleshooting steps in this
    article.

    We will wait for your response.

    Regards.
     
    Jay Jap, May 22, 2024
    #3
  4. Facial recognition in Windows Hello stopped working

    facial recognition

    Hello,

    Facial Recognition was developed as part of the new security features of Windows 10. We would like to confirm if you are
    trying to turn off the Facial Recognition feature for Windows Hello or for the
    Windows 10 Camera app?

    If you are requesting to turn off the Facial Recognition feature for Windows Hello, you can follow these steps:

    • Go to Settings.
    • Select Accounts.
    • Click Sign-in options.
    • Under Picture password, click Remove.

    However, we have yet to include the option to turn off Facial Recognition feature in Windows 10 Camera app. We suggest that you
    submit a suggestion to our Feedback Hub. Your feedback helps us continually improve your experience with our products. To submit a feedback, follow the instruction below:

    • Open the Windows 10 Camera app.
    • Click the Gear icon located at the upper right corner of the screen.
    • Scroll down, click Send Feedback.

    Let us know if you have other questions.
     
    Jefferson Ore, May 22, 2024
    #4
Thema:

Facial recognition in Windows Hello stopped working

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