Windows 10: Facial recognition stopped working on new HP Envy X360

Discus and support Facial recognition stopped working on new HP Envy X360 in Windows Hello & Lockscreen to solve the problem; My facial recognition was working fine until last week's Windows 10 update (which took a ridiculous HOUR whilst I was in University causing my laptop... Discussion in 'Windows Hello & Lockscreen' started by GJ Sproat, Mar 17, 2019.

  1. GJ Sproat Win User

    Facial recognition stopped working on new HP Envy X360


    My facial recognition was working fine until last week's Windows 10 update (which took a ridiculous HOUR whilst I was in University causing my laptop to be out of action during a lecture-disgraceful). After the update finally finished my Facial recognition no longer worked and still doesn't work.


    Surely the updates are meant to improve our Windows experience? This recent update has cost me time TWICE, an hour last week and now another hour tonight trying to troubleshoot this issue. I'm not a happy camper do you have a solution to this issue?

    :)
     
    GJ Sproat, Mar 17, 2019
    #1
  2. IanSnell Win User

    Facial Recognition not working

    Facial recognition not working on start up/wake up on my HP Envy x360 convertible using windows 10?
     
    IanSnell, Mar 17, 2019
    #2
  3. Windows hello facial recognition not available on HP envy notebook

    Hello-

    I recently needed to reinstall windows 10 on my HP envy notebook. Facial recognition through Windows Hello worked before the reinstall; now my settings say "Face and fingerprint recognition not available on this device". How can I get facial recognition
    working again? Thanks!
     
    AaronLinton, Mar 17, 2019
    #3
  4. rraypo Win User

    Facial recognition stopped working on new HP Envy X360

    New Envy with i7 and on initial startup, facial recognition worked, but after start up upgrade, it stopped working Now what?

    New Envy with i7 and on initial startup, facial recognition worked, but after startup upgrade, it stopped working Now what?
     
    rraypo, Mar 17, 2019
    #4
Thema:

Facial recognition stopped working on new HP Envy X360

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