Windows 10: Factory reset, bunch of problems... please read

So I factory reset Windows, and after reinstalling, during initial setup, after I chose the keyboard layout, it would tell me "Something went wrong, try again". When I click "try again" it just repeats the same message.

So I booted into the Windows Recovery Environment, and entered safe mode. I read that repairing the drivers in safe mode might fix the issue. But when I enter safe mode, the normal interface appears for a second, then disappears. I'm left with a black screen and the cursor. I'm able to open Task Manager using ctrl+shift+esc, I open device manager by running devmgmt.msc, but although I can see device manager running in the task manager list of processes, device manager is not visible on the screen. Right-click on the task + bring to front doesn't work. So I cannot proceed with anything now because even safe mode doesn't work.

I also ran Startup Repair and it couldn't fix anything. I don't know how to proceed from here.

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:)

 

Factory reset

Hello darrylwelch,

I'm Independent Advisor and Microsoft MVP, here to help you with your question.

If factory reset doesn't works, I suggest you to make clean install.

Please refer this step-by-step guide:

https://www.kapilarya.com/how-to-make-clean-ins...

Hope this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it

 

Problem with factory settings


Hi .. i have a problem with factory settings on my laptop. The third thing (reset factory setting) is not showing so i cant reset my Pc. Please help.