Windows 10: Factory reset does not remove updates

Discus and support Factory reset does not remove updates in Windows 10 Updates and Activation to solve the problem; I factory reset my Windows 10 system yesterday and it did not remove any of the updates besides the May cumulative update from this month. Is this... Discussion in 'Windows 10 Updates and Activation' started by timyc, May 23, 2019.

  1. timyc Win User

    Factory reset does not remove updates


    I factory reset my Windows 10 system yesterday and it did not remove any of the updates besides the May cumulative update from this month. Is this intended?

    :)
     
    timyc, May 23, 2019
    #1

  2. factory reset to remove personal data

    I have a windows 8.1 , And I`m trying to remove and reset . But when I go to PC settings and click on the recovery and update than I click to recovery & the only thing comes up is just the Advance start up.. but my question is how can
    I get the other icons


    that are suppose to pop up? like for example the remove everything and reinstall windows isn't displayed how can I retrieve this??

    please walk me through it step by step so I can factory reset my PC so I can sell it thank you
     
    leahfernandez3, May 23, 2019
    #2
  3. Anne Ros Win User
    RESET TO FACTORY

    Hi Roy,

    You can reset your PC and remove everything if you are having trouble using the computer. Make sure to back important files before resetting the PC. To do that, you can follow the steps below:

    • Go to Settings.
    • Select Update & security.
    • Click Reset this PC.
    • Click Get started.
    • When prompted, select the Remove everything option to delete everything.

    Should you need further assistance, feel free to post your query anytime.
     
    Anne Ros, May 23, 2019
    #3
  4. Marby Rey Win User

    Factory reset does not remove updates

    Factory Reset

    Hi Cameron,

    Since you did a factory reset on your computer, possibly the outdated network adapter driver causes the connection issue. Just for clarification, did you install the updated network drivers? If not, we suggest that you update the Network adapter driver.



    • Go to Device Manager, then click Network adapters and select the network adapter name.
    • Press and hold (or right-click) the network adapter, and then select
      Update Driver Software
      > Search automatically for updated driver software. Follow the steps, then select
      Close.
    • After installing the updated driver, restart the computer.

    If Windows can’t find a new driver for your network adapter, visit the PC manufacturer’s website and download the latest network adapter driver from there.



    If the issue persists, we recommend that you follow the troubleshooting steps provided on this link:
    Fix network connection issues in Windows 10.

    Feel free to send us your feedback at your convenience.
     
    Marby Rey, May 23, 2019
    #4
Thema:

Factory reset does not remove updates

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