Windows 10: Factory reset while locked out

Discus and support Factory reset while locked out in AntiVirus, Firewalls and System Security to solve the problem; I’m currently attempting to factory reset a computer at work in which a previous employee put a passcode on. I am unable to log in to the computer. I... Discussion in 'AntiVirus, Firewalls and System Security' started by Austin Wright1, Feb 27, 2024.

  1. Factory reset while locked out


    I’m currently attempting to factory reset a computer at work in which a previous employee put a passcode on. I am unable to log in to the computer. I have tried to go through troubleshooting and the option for reset pc is not an option I have. What do I do from here?

    :)
     
    Austin Wright1, Feb 27, 2024
    #1
  2. traydc Win User

    5800 does a factory reset also reset the sim lock

    I have a 5800, which has been unlocked by the provider (Tmobile) so I can use an 02 sim.

    The phone currently has the expired certificate problem, and as suggested in the forums a factory reset may fix this. I know that most of the phones setting will also be reset...



    But will a factory reset also reset the sim lock, and lock the phone back to Tmobile ?
     
    traydc, Feb 27, 2024
    #2
  3. unable to scroll lock screen after update htc mozart

    If you can not slide the lock screen it may well be an issue with the digitizer.

    The only other suggestion I have is perform a hard reset to return the device back to factory defaults. If that does not work, you will have to send it in for repair/replacement sushi21.

    Steps to hard reset using phone buttons:

    • With the phone turned off, press and hold the VOLUME UP and DOWN buttons, and then briefly press the POWER button.
    • Wait for the screen to show the instructions on how to do the factory reset, and then release the VOLUME UP and DOWN buttons.
    • Follow the instructions onscreen to factory reset your phone.
     
    Jack Cook - aka Help_Line, Feb 27, 2024
    #3
  4. Factory reset while locked out

    Device lock to screen after factory reset

    Hello TunbosunOgunniran,

    I'm Independent Advisor and Microsoft MVP, here to help you with your question.

    If factory reset doesn't works, I suggest you to make clean install.

    Please refer this step-by-step guide:

    https://www.kapilarya.com/how-to-make-clean-ins...

    Hope this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.
     
    Kapil Arya [Directly], Feb 27, 2024
    #4
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Factory reset while locked out

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    Factory reset while locked out: I’m currently attempting to factory reset a computer at work in which a previous employee put a passcode on. I am unable to log in to the computer. I have tried to go through troubleshooting and the option for reset pc is not an option I have. What do I do from here?...
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