Windows 10: Factory reset

Discus and support Factory reset in Windows 10 Installation and Upgrade to solve the problem; can you factory reset a pc using a different pc recovery drive I need to factory reset my pc bbut im missing files and need to insert my recovery... Discussion in 'Windows 10 Installation and Upgrade' started by kendricklight, Dec 29, 2018.

  1. Factory reset


    can you factory reset a pc using a different pc recovery drive


    I need to factory reset my pc bbut im missing files and need to insert my recovery drive, which i dont have. So can i use my other pc to create a recovery drive and use that?

    :)
     
    kendricklight, Dec 29, 2018
    #1
  2. swat354 Win User

    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Dec 29, 2018
    #2
  3. AndreePin Win User
    Windows 10 factory reset

    Hi Charlie,

    We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
    why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

    • Any changes made on the computer prior to this concern?
    • What troubleshooting steps have you tried so far?
    • May we know the reason why you want to perform a factory reset?
    • Did you experience any issues on the computer before you tried performing a factory reset?
     
    AndreePin, Dec 29, 2018
    #3
  4. Sher Amo Win User

    Factory reset

    Ive factory reset my computer but I can't use the mouse or the keyboard to select laugage

    Hi,

    A device like your keyboard and mouse is not detected during factory reset.
    To help us determine the appropriate troubleshooting steps
    that can resolve your concern, we would like to ask the following questions:

    • Are you performing a factory reset on a laptop or a desktop?
    • Is this the first time you perform a factory reset on your device?
    • What troubleshooting steps have you done so far to resolve your concern?

    In the meantime, if you're working on a desktop, we suggest that you try to use a PS2 keyboard just to bypass the installation process. Once Windows is up and running, you may now plug your mouse and keyboard to initialize Windows to detect these devices.

    We look forward to your response.
     
    Sher Amo, Dec 29, 2018
    #4
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Factory reset

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