Windows 10: Failed to boot into safe mode and USB

Hello,

I haven't used my laptop in a few months.

I booted it up today and got SYSTEM_SERVICE_EXCEPTION (It did not hit the login screen).

System Restore, Startup Repair and Go back to previous version all encountered an error and failed.

sfc /scannow ended with "operation was unable to complete".


Tried to boot to safe mode with networking, and got Critical process Died.

Also tried going to BIOS to boot from USB, and again got Critical process Died.


Does anyone know what to do in this case?

Thanks

:)

 

Black Screen /w mouse on startup - safe mode boot, repair and reset fails

Hi all!

Since yesterday, my up-to-date Windows 10 PC boots to a black screen. Hoewever, I can

• move the mouse
• use some shortcut functions, e.g. open monitor options by pressing Win+p or open speech input by pressing Win+Enter.

What I tried:

• Rebooting after unplugging all USB devices -> same behaviour
• safe mode -> same behaviour
• low resolution mode -> same behaviour
• system repair (via advanced boot menu) -> it fails with an error
• system reset (retaining data) -> it fails with an error
• system restore -> cannot find any recovery points (though I do not believe there are none)
• booting with a usb flash device set up with the boot media creation tool -> does not find the windows installation

Seems to me like I am pretty up a gum tree here. However, any suggestions?

Kind regards,

 

Can't boot into Normal/Safe Mode with Networking, only safe mode...


Good Evening,
I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.
The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;

• stopping startup items
• uninstalling hardware drivers
• removing recent software
• running troubleshooters at boot
• sfc scan
• diagnostic/selective startups with minimal services running

Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?
Bit of a dead end really, any help would be much appreciated
Kind regards
Trevor

 

Boot into Safe Mode on Windows 10  


I am stuck in Safe Mode in spite of following all the suggested steps to go back to Normal Startup - Like opening file location of msconfig.exe & running as Administrator. The computer I am trying to get out of safe mode has just been updated from Windows 7.