Windows 10: Failed to extract archive

[COLOR=rgba0, 0, 0, 1]I'm trying to install TurboTax 2020 and every time I click on the file I get Failed to extract archive. On their forum they have instructions which I have tried several times and I still get the same error https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-failed-to-extract-archive/00/25728 - I have

Windows 10 20H2​

[/COLOR]

[COLOR=rgba0, 0, 0, 1]I called TurboTax and she had me do all of this again with the same results then she told me it was my computer and to contact Windows.[/COLOR]

[COLOR=rgba0, 0, 0, 1]Any help is appreciated[/COLOR]

:)

 

how to uninstall files extracted from an archive

Hi Suryadeep

I am Dave, an Independent Advisor, I will help you with this . . .

If you just extracted a RAR file into a folder, that application is a standalone application, it will not have an uninstaller and will not appear in the list of installed applications, you just need to delete the folder that you extracted that RAR archive into
. . .

 

Extracting Zip Files


Are the step-by-step processes identical? That is, the folder extracted from and the folder extracted to belong to the same hierarchical file system structure. If they are, that suggests mildly the Cumulative Update left an electron or two out of place.

 

Extracting Zip Files

Thanks pyramid10 for your contribution, I ensured that the steps taken and the source and destination folders were the same, in the using zip7 as suggested by BunnyJ resolved all issues for me.
I am the first to admit that I am a long long way from understanding the intricacies of computers and if truth be told I am now to old anyway to absorb much information.
Cheers.