Windows 10: Failed To Find/Install Update: Windows Update 1803 to 20H2

Discus and support Failed To Find/Install Update: Windows Update 1803 to 20H2 in Windows 10 Installation and Upgrade to solve the problem; I have 4 identical computers built exactly the same. Three of the 4 computers updated from 1803 to 20H2, using a simple "Check for Updates" and the... Discussion in 'Windows 10 Installation and Upgrade' started by Kasey_D, Dec 15, 2020.

  1. Kasey_D Win User

    Failed To Find/Install Update: Windows Update 1803 to 20H2


    I have 4 identical computers built exactly the same. Three of the 4 computers updated from 1803 to 20H2, using a simple "Check for Updates" and the update to 20H2 went clean. On the last of the 4 computers, everything went through clean, but winver shows Update 1803 is still installed.


    Attempt 1: Clicked "Check for Update", appeared to install 20H2 and reboot just fine. winver still showed 1803 and the Windows Update in Settings keeps saying "Your version of windows has reached end of service...".


    Attempt 2: Ran Troubleshooter. It found Windows update to be corrupted. Fixed everything and reboot. Then ran the Windows10Upgrade9252.exe. It said it was bringing it up to the latest 20H2. It ran through clean. After the reboot winver still shows 1803 and the Windows Update in Settings keeps saying "Your version of windows has reached end of service...".


    Attempt 3: It displayed "Update 1909 was ready. I clicked "Download and Install", and it appeared to NOT install 1909, but started installing 20H2 and reboot just fine. winver still showed 1803 and the Windows Update in Settings keeps saying "Your version of windows has reached end of service...". This time it came back up there was a FAILURE notification.


    Any help is greatly appreciated?


    I extract the Failed lines from the logs using powershell: get-WindowsUpdateLog -verbose


    2020/12/15 08:39:01.6808354 3680 10564 ComApi Install call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 08:39:01.6812921 3680 5260 ComApi Install call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 08:39:01.9658616 3680 1584 DataStore Failed to find update with global id of C37E6EE4-BB67-46FE-A55E-021D7ED3F0BC.1 sessiondata = null

    2020/12/15 08:39:01.9658738 3680 1584 DataStore Failed to find update with global id of C37E6EE4-BB67-46FE-A55E-021D7ED3F0BC.1 sessiondata = null

    2020/12/15 08:40:05.9729727 3680 10564 ComApi Download call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 08:40:05.9732353 3680 8572 ComApi Download call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 08:40:06.0206254 3680 1584 DownloadManager *FAILED* [8024000C] DynamicDownloadDataFetcher Refresh complete

    2020/12/15 08:40:17.1973996 3680 10564 ComApi Install call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 08:40:17.1975753 3680 14028 ComApi Install call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 08:43:42.8161706 3680 9808 Misc *FAILED* [8024000C] LoadHistoryEventFromRegistry completed

    2020/12/15 08:53:53.7447046 3680 5864 Misc *FAILED* [8024000C] LoadHistoryEventFromRegistry completed

    2020/12/15 08:54:25.8264714 3724 3912 Misc *FAILED* [8024000C] LoadHistoryEventFromRegistry completed

    2020/12/15 08:57:26.2672423 9784 4468 ComApi *FAILED* [80070490] Method failed [CSLSClientProxy::GetSLSDataChunk:254]

    2020/12/15 09:04:27.6755045 3724 11764 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]

    2020/12/15 09:09:27.8391331 3724 11764 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]

    2020/12/15 09:09:41.9629618 3724 11764 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]

    2020/12/15 09:09:42.5495634 3724 11764 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]

    2020/12/15 09:09:42.9716797 3724 11764 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]

    2020/12/15 09:09:43.4238458 3724 11764 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]

    2020/12/15 09:09:44.3042637 3724 5572 DataStore Failed to find update with global id of 8FC166FC-3CA8-4B56-B616-AB61C9060E8E.1 sessiondata = null

    2020/12/15 09:09:44.3042746 3724 5572 DataStore Failed to find update with global id of 8FC166FC-3CA8-4B56-B616-AB61C9060E8E.1 sessiondata = null

    2020/12/15 09:09:44.3262301 3724 5572 DataStore Failed to find update with global id of 77BF1C10-9539-4A39-82FA-75061BFCBCF3.1 sessiondata = null

    2020/12/15 09:09:44.3262414 3724 5572 DataStore Failed to find update with global id of 77BF1C10-9539-4A39-82FA-75061BFCBCF3.1 sessiondata = null

    2020/12/15 09:09:44.3417896 3724 5572 DataStore Failed to find update with global id of 38A4C603-4F67-4D1E-8D9D-7543A349B0A4.1 sessiondata = null

    2020/12/15 09:09:44.3417998 3724 5572 DataStore Failed to find update with global id of 38A4C603-4F67-4D1E-8D9D-7543A349B0A4.1 sessiondata = null

    2020/12/15 09:09:44.7524355 3724 5572 DataStore Failed to find update with global id of 6DE5BBE2-11D0-4EE8-ADAC-F96EE70E8855.1 sessiondata = null

    2020/12/15 09:09:44.7524460 3724 5572 DataStore Failed to find update with global id of 6DE5BBE2-11D0-4EE8-ADAC-F96EE70E8855.1 sessiondata = null

    2020/12/15 09:09:44.7791726 3724 5572 DataStore Failed to find update with global id of F480A42E-BDC3-4A2B-9B89-ACD5320CF9B7.1 sessiondata = null

    2020/12/15 09:09:44.7791838 3724 5572 DataStore Failed to find update with global id of F480A42E-BDC3-4A2B-9B89-ACD5320CF9B7.1 sessiondata = null

    2020/12/15 09:09:44.7948107 3724 5572 DataStore Failed to find update with global id of 131A07DB-F2B3-4952-B596-8D4C51834EEF.1 sessiondata = null

    2020/12/15 09:09:44.7948207 3724 5572 DataStore Failed to find update with global id of 131A07DB-F2B3-4952-B596-8D4C51834EEF.1 sessiondata = null

    2020/12/15 09:09:45.0677303 3724 5572 DataStore Failed to find update with global id of 73D393A5-99FB-417E-ABCA-49BFA091584B.1 sessiondata = null

    2020/12/15 09:09:45.0677418 3724 5572 DataStore Failed to find update with global id of 73D393A5-99FB-417E-ABCA-49BFA091584B.1 sessiondata = null

    2020/12/15 09:09:45.0915323 3724 5572 DataStore Failed to find update with global id of 2574FCE3-9F53-4CD1-8805-EB70ACF06209.1 sessiondata = null

    2020/12/15 09:09:45.0915422 3724 5572 DataStore Failed to find update with global id of 2574FCE3-9F53-4CD1-8805-EB70ACF06209.1 sessiondata = null

    2020/12/15 09:09:45.0918498 3724 5572 DataStore Failed to find update with global id of 4B9FB8BF-9E42-4CDB-8750-431D622CEB15.1 sessiondata = null

    2020/12/15 09:09:45.0918598 3724 5572 DataStore Failed to find update with global id of 4B9FB8BF-9E42-4CDB-8750-431D622CEB15.1 sessiondata = null

    2020/12/15 09:10:07.4165356 3724 5572 Handler ResetPendingBlocks: Directory C:\Windows\SoftwareDistribution\Download\65b74af1afd639af476327a12cdf3e59 failed, 0x80070002

    2020/12/15 09:10:07.4166881 3828 5984 ComApi Download call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 09:10:07.4168399 3828 6404 ComApi Download call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 09:10:07.4214985 3724 11764 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]

    2020/12/15 09:10:07.4620156 3724 5572 DownloadManager *FAILED* [8024000C] DynamicDownloadDataFetcher Refresh complete

    2020/12/15 09:10:07.9935617 3724 5572 Handler ResetPendingBlocks: Directory C:\Windows\SoftwareDistribution\Download\5da725cdcf8369a5c8f392db90596e7b failed, 0x80070002

    2020/12/15 09:10:07.9937648 3828 5984 ComApi Download call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 09:10:07.9939087 3828 4812 ComApi Download call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 09:10:07.9981720 3724 11764 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]

    2020/12/15 09:10:08.0311831 3724 5572 DownloadManager *FAILED* [8024000C] DynamicDownloadDataFetcher Refresh complete

    2020/12/15 09:10:08.8518677 3724 7148 DataStore Failed to find update with global id of 86FBC343-8D33-49F5-9584-6D7EF99FD2DF.1 sessiondata = null

    2020/12/15 09:10:08.8518845 3724 7148 DataStore Failed to find update with global id of 1FFBADB4-9B17-4975-8C75-99E7A5CD4526.1 sessiondata = null

    2020/12/15 09:10:08.8536580 3724 7148 Agent *FAILED* [80240008] Fail to get custom reporting data for install started event.

    2020/12/15 09:10:10.2600081 3724 7148 Handler *FAILED* [80070002] AddFlightObjects failed

    2020/12/15 09:10:10.2864112 3724 7148 Agent *FAILED* [80240008] Fail to get custom reporting data for install started event.

    2020/12/15 09:10:10.2888240 3828 5984 ComApi Install call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 09:10:10.2890072 3828 7124 ComApi Install call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 09:10:10.3034117 3724 5572 DataStore Failed to find update with global id of 80F1369B-0B0B-4F52-9508-7E1D01E3504D.1 sessiondata = null

    2020/12/15 09:10:10.3034243 3724 5572 DataStore Failed to find update with global id of 80F1369B-0B0B-4F52-9508-7E1D01E3504D.1 sessiondata = null

    2020/12/15 09:10:10.3038076 3724 5572 DataStore Failed to find update with global id of 1321DB84-16B1-47EF-8897-C12CD2CEBDA5.1 sessiondata = null

    2020/12/15 09:10:10.3038175 3724 5572 DataStore Failed to find update with global id of 1321DB84-16B1-47EF-8897-C12CD2CEBDA5.1 sessiondata = null

    2020/12/15 09:10:10.3041199 3724 5572 DataStore Failed to find update with global id of E3F56AD2-4103-44DC-A602-6D50887C2D36.1 sessiondata = null

    2020/12/15 09:10:10.3041503 3724 5572 DataStore Failed to find update with global id of E3F56AD2-4103-44DC-A602-6D50887C2D36.1 sessiondata = null

    2020/12/15 09:10:10.6062756 3724 7148 Agent *FAILED* [80240008] Fail to get custom reporting data for install started event.

    2020/12/15 09:10:11.5096168 3724 7148 Handler *FAILED* [80070002] AddFlightObjects failed

    2020/12/15 09:10:12.7146910 3724 7148 Agent *FAILED* [80240008] Fail to get custom reporting data for install started event.

    2020/12/15 09:10:12.7170347 3828 4792 ComApi Install call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 09:10:12.7172222 3828 11420 ComApi Install call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 09:10:13.9449372 3724 5572 Handler ResetPendingBlocks: Directory C:\Windows\SoftwareDistribution\Download\030e1fcdd31e31aad9499f6c1d3d6ad0 failed, 0x80070002

    2020/12/15 09:10:13.9451446 3828 10360 ComApi Download call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 09:10:13.9453183 3828 7876 ComApi Download call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 09:10:13.9497751 3724 11764 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]

    2020/12/15 09:10:13.9825818 3724 5572 DownloadManager *FAILED* [8024000C] DynamicDownloadDataFetcher Refresh complete

    2020/12/15 09:10:14.4610141 3724 7148 DataStore Failed to find update with global id of 811437F7-C04B-4481-9891-D7279928838D.1 sessiondata = null

    2020/12/15 09:10:14.4610260 3724 7148 DataStore Failed to find update with global id of 24BCF013-AC22-4BCC-87E2-842C54222D30.1 sessiondata = null

    2020/12/15 09:10:14.4624321 3724 7148 Agent *FAILED* [80240008] Fail to get custom reporting data for install started event.

    2020/12/15 09:10:15.3529573 3724 7148 Handler *FAILED* [80070002] AddFlightObjects failed

    2020/12/15 09:10:15.3639785 3724 7148 Agent *FAILED* [80240008] Fail to get custom reporting data for install started event.

    2020/12/15 09:10:15.3664916 3828 10360 ComApi Install call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 09:10:15.3666804 3828 8348 ComApi Install call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 09:10:37.6702062 3724 5572 Handler ResetPendingBlocks: Directory C:\Windows\SoftwareDistribution\Download\eb58684cc3eb0f4615de47d7531c4db8 failed, 0x80070002

    2020/12/15 09:10:37.6703881 3828 2848 ComApi Download call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 09:10:37.6705657 3828 9996 ComApi Download call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 09:10:37.6720617 3724 5572 DownloadManager *FAILED* [8024000C] DynamicDownloadDataFetcher Refresh complete

    2020/12/15 09:10:37.6753140 3724 11764 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]

    2020/12/15 09:10:38.2633477 3724 7148 Agent *FAILED* [80240008] Fail to get custom reporting data for install started event.

    2020/12/15 09:10:39.3581302 3724 7148 Handler *FAILED* [80070002] AddFlightObjects failed

    2020/12/15 09:10:39.3600932 3724 7148 Agent *FAILED* [80240008] Fail to get custom reporting data for install started event.

    2020/12/15 09:10:39.3624730 3828 2848 ComApi Install call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 09:10:39.3626658 3828 3068 ComApi Install call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 09:23:11.8691222 3724 1520 Misc *FAILED* [8024000C] LoadHistoryEventFromRegistry completed

    2020/12/15 09:23:41.0405880 3724 8468 DataStore Failed to find update with global id of 80F1847C-9F26-4570-888D-09D3CF5DF0FE.1 sessiondata = null

    2020/12/15 09:23:41.0405995 3724 8468 DataStore Failed to find update with global id of 80F1847C-9F26-4570-888D-09D3CF5DF0FE.1 sessiondata = null

    2020/12/15 09:23:41.0409915 3724 8468 DataStore Failed to find update with global id of 888307A3-58FE-4B6A-92F4-4C2BE6D771C7.1 sessiondata = null

    2020/12/15 09:23:41.0410011 3724 8468 DataStore Failed to find update with global id of 888307A3-58FE-4B6A-92F4-4C2BE6D771C7.1 sessiondata = null

    2020/12/15 09:23:41.0412921 3724 8468 DataStore Failed to find update with global id of A85B372C-021C-4CED-AC74-5086E74D035F.1 sessiondata = null

    2020/12/15 09:23:41.0413027 3724 8468 DataStore Failed to find update with global id of A85B372C-021C-4CED-AC74-5086E74D035F.1 sessiondata = null

    2020/12/15 09:23:41.0415825 3724 8468 DataStore Failed to find update with global id of F89FBF4A-B939-4450-BECC-7E2E1D3226DA.1 sessiondata = null

    2020/12/15 09:23:41.0415924 3724 8468 DataStore Failed to find update with global id of F89FBF4A-B939-4450-BECC-7E2E1D3226DA.1 sessiondata = null

    2020/12/15 09:23:41.0419050 3724 8468 DataStore Failed to find update with global id of 73961567-CBB2-4C56-A253-F2B04E0E47AE.1 sessiondata = null

    2020/12/15 09:23:41.0419146 3724 8468 DataStore Failed to find update with global id of 73961567-CBB2-4C56-A253-F2B04E0E47AE.1 sessiondata = null

    2020/12/15 09:23:44.8924215 3724 8468 DownloadManager DynamicDownloadDataFetcher - Failed to get extended update info2 for chunk: 0x80246017

    2020/12/15 09:23:44.8925445 3724 8468 DownloadManager *FAILED* [80246017] FetchAndStoreDynamicData failed

    2020/12/15 09:23:44.9021905 3724 8468 DownloadManager *FAILED* [80246017] Method failed [CAgentDownloadManager:Failed To Find/Install Update: Windows Update 1803 to 20H2 :DownloadUpdate:8536]

    2020/12/15 09:23:44.9021925 3724 8468 DownloadManager *FAILED* [80246017] Got error starting update 0 in call 6. Notifying call.

    2020/12/15 09:23:44.9025914 3724 8468 DownloadManager *FAILED* [80246017] Error occurred while downloading update 80F1847C-9F26-4570-888D-09D3CF5DF0FE.1; notifying dependent calls.

    2020/12/15 09:23:45.5737891 3724 8468 DownloadManager DynamicDownloadDataFetcher - Failed to get extended update info2 for chunk: 0x80246017

    2020/12/15 09:23:45.5739545 3724 8468 DownloadManager *FAILED* [80246017] FetchAndStoreDynamicData failed

    2020/12/15 09:23:45.5872582 3724 8468 DownloadManager *FAILED* [80246017] Method failed [CAgentDownloadManager:Failed To Find/Install Update: Windows Update 1803 to 20H2 :DownloadUpdate:8536]

    2020/12/15 09:23:45.5872605 3724 8468 DownloadManager *FAILED* [80246017] Got error starting update 1 in call 6. Notifying call.

    2020/12/15 09:23:45.5876481 3724 8468 DownloadManager *FAILED* [80246017] Error occurred while downloading update 888307A3-58FE-4B6A-92F4-4C2BE6D771C7.1; notifying dependent calls.

    2020/12/15 09:23:46.2620789 3724 8468 DownloadManager DynamicDownloadDataFetcher - Failed to get extended update info2 for chunk: 0x80246017

    2020/12/15 09:23:46.2622092 3724 8468 DownloadManager *FAILED* [80246017] FetchAndStoreDynamicData failed

    2020/12/15 09:23:46.2719019 3724 8468 DownloadManager *FAILED* [80246017] Method failed [CAgentDownloadManager:Failed To Find/Install Update: Windows Update 1803 to 20H2 :DownloadUpdate:8536]

    2020/12/15 09:23:46.2719042 3724 8468 DownloadManager *FAILED* [80246017] Got error starting update 2 in call 6. Notifying call.

    2020/12/15 09:23:46.2722878 3724 8468 DownloadManager *FAILED* [80246017] Error occurred while downloading update A85B372C-021C-4CED-AC74-5086E74D035F.1; notifying dependent calls.

    2020/12/15 09:23:49.9902188 4016 4800 ComApi Download call complete succeeded = 2, succeeded with errors = 0, failed = 3, cancelled = 0, unaccounted = 0

    2020/12/15 09:23:49.9904675 4016 11024 ComApi Download call complete succeeded = 2, succeeded with errors = 0, failed = 3, cancelled = 0, unaccounted = 0

    2020/12/15 09:23:49.9923019 3724 8468 DownloadManager *FAILED* [8024000C] DynamicDownloadDataFetcher Refresh complete

    2020/12/15 09:23:50.7258118 3724 8468 DownloadManager DynamicDownloadDataFetcher - Failed to get extended update info2 for chunk: 0x80246017

    2020/12/15 09:23:50.7259917 3724 8468 DownloadManager *FAILED* [80246017] FetchAndStoreDynamicData failed

    2020/12/15 09:23:50.7363051 3724 8468 DownloadManager *FAILED* [80246017] Method failed [CAgentDownloadManager:Failed To Find/Install Update: Windows Update 1803 to 20H2 :DownloadUpdate:8536]

    2020/12/15 09:23:50.7363071 3724 8468 DownloadManager *FAILED* [80246017] Got error starting update 0 in call 7. Notifying call.

    2020/12/15 09:23:50.7366216 3724 8468 DownloadManager *FAILED* [80246017] Error occurred while downloading update 80F1847C-9F26-4570-888D-09D3CF5DF0FE.1; notifying dependent calls.

    2020/12/15 09:23:51.4468670 3724 8468 DownloadManager DynamicDownloadDataFetcher - Failed to get extended update info2 for chunk: 0x80246017

    2020/12/15 09:23:51.4469930 3724 8468 DownloadManager *FAILED* [80246017] FetchAndStoreDynamicData failed

    2020/12/15 09:23:51.4563720 3724 8468 DownloadManager *FAILED* [80246017] Method failed [CAgentDownloadManager:Failed To Find/Install Update: Windows Update 1803 to 20H2 :DownloadUpdate:8536]

    2020/12/15 09:23:51.4563744 3724 8468 DownloadManager *FAILED* [80246017] Got error starting update 1 in call 7. Notifying call.

    2020/12/15 09:23:51.4566906 3724 8468 DownloadManager *FAILED* [80246017] Error occurred while downloading update 888307A3-58FE-4B6A-92F4-4C2BE6D771C7.1; notifying dependent calls.

    2020/12/15 09:23:52.1386998 3724 8468 DownloadManager DynamicDownloadDataFetcher - Failed to get extended update info2 for chunk: 0x80246017

    2020/12/15 09:23:52.1388589 3724 8468 DownloadManager *FAILED* [80246017] FetchAndStoreDynamicData failed

    2020/12/15 09:23:52.1479929 3724 8468 DownloadManager *FAILED* [80246017] Method failed [CAgentDownloadManager:Failed To Find/Install Update: Windows Update 1803 to 20H2 :DownloadUpdate:8536]

    2020/12/15 09:23:52.1479952 3724 8468 DownloadManager *FAILED* [80246017] Got error starting update 2 in call 7. Notifying call.

    2020/12/15 09:23:52.1483091 3724 8468 DownloadManager *FAILED* [80246017] Error occurred while downloading update A85B372C-021C-4CED-AC74-5086E74D035F.1; notifying dependent calls.

    2020/12/15 09:23:52.1631333 4016 4800 ComApi Download call complete succeeded = 2, succeeded with errors = 0, failed = 3, cancelled = 0, unaccounted = 0

    2020/12/15 09:23:52.1633608 4016 9096 ComApi Download call complete succeeded = 2, succeeded with errors = 0, failed = 3, cancelled = 0, unaccounted = 0

    2020/12/15 09:23:52.1644725 3724 8468 DownloadManager *FAILED* [8024000C] DynamicDownloadDataFetcher Refresh complete

    2020/12/15 09:23:52.8982959 3724 8468 DownloadManager DynamicDownloadDataFetcher - Failed to get extended update info2 for chunk: 0x80246017

    2020/12/15 09:23:52.8984603 3724 8468 DownloadManager *FAILED* [80246017] FetchAndStoreDynamicData failed

    2020/12/15 09:23:52.9076148 3724 8468 DownloadManager *FAILED* [80246017] Method failed [CAgentDownloadManager:Failed To Find/Install Update: Windows Update 1803 to 20H2 :DownloadUpdate:8536]

    2020/12/15 09:23:52.9076174 3724 8468 DownloadManager *FAILED* [80246017] Got error starting update 0 in call 8. Notifying call.

    2020/12/15 09:23:52.9079277 3724 8468 DownloadManager *FAILED* [80246017] Error occurred while downloading update 80F1847C-9F26-4570-888D-09D3CF5DF0FE.1; notifying dependent calls.

    2020/12/15 09:23:53.5877222 3724 8468 DownloadManager DynamicDownloadDataFetcher - Failed to get extended update info2 for chunk: 0x80246017

    2020/12/15 09:23:53.5878965 3724 8468 DownloadManager *FAILED* [80246017] FetchAndStoreDynamicData failed

    2020/12/15 09:23:53.5975716 3724 8468 DownloadManager *FAILED* [80246017] Method failed [CAgentDownloadManager:Failed To Find/Install Update: Windows Update 1803 to 20H2 :DownloadUpdate:8536]

    2020/12/15 09:23:53.5975736 3724 8468 DownloadManager *FAILED* [80246017] Got error starting update 1 in call 8. Notifying call.

    2020/12/15 09:23:53.5978881 3724 8468 DownloadManager *FAILED* [80246017] Error occurred while downloading update 888307A3-58FE-4B6A-92F4-4C2BE6D771C7.1; notifying dependent calls.

    2020/12/15 09:23:54.2656031 3724 8468 DownloadManager DynamicDownloadDataFetcher - Failed to get extended update info2 for chunk: 0x80246017

    2020/12/15 09:23:54.2656864 3724 8468 DownloadManager *FAILED* [80246017] FetchAndStoreDynamicData failed

    2020/12/15 09:23:54.2746901 3724 8468 DownloadManager *FAILED* [80246017] Method failed [CAgentDownloadManager:Failed To Find/Install Update: Windows Update 1803 to 20H2 :DownloadUpdate:8536]

    2020/12/15 09:23:54.2746924 3724 8468 DownloadManager *FAILED* [80246017] Got error starting update 2 in call 8. Notifying call.

    2020/12/15 09:23:54.2750049 3724 8468 DownloadManager *FAILED* [80246017] Error occurred while downloading update A85B372C-021C-4CED-AC74-5086E74D035F.1; notifying dependent calls.

    2020/12/15 09:23:54.2843850 4016 4800 ComApi Download call complete succeeded = 2, succeeded with errors = 0, failed = 3, cancelled = 0, unaccounted = 0

    2020/12/15 09:23:54.2845881 4016 7260 ComApi Download call complete succeeded = 2, succeeded with errors = 0, failed = 3, cancelled = 0, unaccounted = 0

    2020/12/15 09:23:54.2863358 3724 8468 DownloadManager *FAILED* [8024000C] DynamicDownloadDataFetcher Refresh complete

    2020/12/15 09:44:11.1510012 3724 10380 Misc *FAILED* [8024000C] LoadHistoryEventFromRegistry completed

    2020/12/15 09:47:15.8254416 3724 10380 Misc *FAILED* [800706B5] CWUTaskManager GetWUTaskFolder, could not create WU task folder

    2020/12/15 09:47:15.8254449 3724 10380 Misc *FAILED* [800706B5] WUTaskManager couldn't register scheduled start task

    2020/12/15 09:48:28.8987755 3608 3856 Misc *FAILED* [8024000C] LoadHistoryEventFromRegistry completed

    2020/12/15 09:50:05.3233489 3608 11168 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]

    2020/12/15 09:50:28.0766248 3608 10548 WebServices *FAILED* [80240438] Web service call

    2020/12/15 09:50:42.7803171 3608 10600 DownloadManager *FAILED* [8024000E] Method failed [CAgentDownloadManager::GetTLUExpirationMaximumRetryCount:24155]

    2020/12/15 09:53:27.8199389 3608 11168 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]

    2020/12/15 09:57:28.3411594 2360 11444 ComApi *FAILED* [80070490] Method failed [CSLSClientProxy::GetSLSDataChunk:254]

    2020/12/15 09:58:30.4019249 3608 11168 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]

    2020/12/15 10:08:43.1167393 3608 11044 ComApi Download call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 10:08:43.1170625 3608 6176 ComApi Download call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 10:08:43.1180405 3608 5156 DownloadManager *FAILED* [8024000C] DynamicDownloadDataFetcher Refresh complete

    2020/12/15 10:35:09.0410812 3608 11044 ComApi Install call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 10:35:09.0412575 3608 5824 ComApi Install call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 10:35:09.2311325 3608 10088 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]

    2020/12/15 10:35:15.5975242 3608 10020 DataStore Failed to find update with global id of 9553FEA0-09A6-4AE3-921A-1BEE3CAD40F2.200 sessiondata = null

    2020/12/15 10:35:15.5975552 3608 10020 DataStore Failed to find update with global id of 9553FEA0-09A6-4AE3-921A-1BEE3CAD40F2.200 sessiondata = null

    2020/12/15 10:35:15.5979512 3608 10020 DataStore Failed to find update with global id of 69D42E7F-7B52-457C-BC1C-647CC111C7E9.200 sessiondata = null

    2020/12/15 10:35:15.5979776 3608 10020 DataStore Failed to find update with global id of 69D42E7F-7B52-457C-BC1C-647CC111C7E9.200 sessiondata = null

    2020/12/15 10:35:18.3158740 3608 11044 ComApi Download call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 10:35:18.3161313 3608 848 ComApi Download call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 10:35:18.3970768 3608 10952 DataStore Failed to find update with global id of 2564D463-7D0B-4927-8CDC-19DA0CD8E9C0.200 sessiondata = null

    2020/12/15 10:35:18.3971436 3608 10952 DataStore Failed to find update with global id of 471B0483-012B-4C2E-AAC9-2DCB9C628AD7.200 sessiondata = null

    2020/12/15 10:35:18.3971671 3608 10952 DataStore Failed to find update with global id of 21DABC98-ED6F-4161-B95D-16966BDE898E.200 sessiondata = null

    2020/12/15 10:35:18.3971909 3608 10952 DataStore Failed to find update with global id of 0A9C3CBF-F105-4F8E-A942-0B8B165093B3.200 sessiondata = null

    2020/12/15 10:35:18.3982063 3608 10952 ComApi *FAILED* [80004002] ISusInternal:: IsImmediateInstallPreferred

    2020/12/15 10:35:18.5510443 3608 11564 DataStore Failed to find update with global id of 47CC4663-4CE6-490A-9EBF-086553186039.200 sessiondata = null

    2020/12/15 10:35:18.5511122 3608 11564 DataStore Failed to find update with global id of CF8599A8-5BAA-41F1-BBB5-74DD53FE8DA7.200 sessiondata = null

    2020/12/15 10:35:18.5511231 3608 11564 DataStore Failed to find update with global id of 92E80EC0-B3BC-43D8-9978-923E22BD040D.200 sessiondata = null

    2020/12/15 10:35:18.5511350 3608 11564 DataStore Failed to find update with global id of 5C4472F1-22B2-4EF7-8C2F-9A0EAF19C3D1.200 sessiondata = null

    2020/12/15 10:35:18.5511462 3608 11564 DataStore Failed to find update with global id of 1BBB3CAB-F892-4802-A42B-C74DDBFEEA56.200 sessiondata = null

    2020/12/15 10:35:18.5511581 3608 11564 DataStore Failed to find update with global id of D15BA2F8-1D63-40A5-93E3-5FC0DF43AA96.200 sessiondata = null

    2020/12/15 10:35:18.5511677 3608 11564 DataStore Failed to find update with global id of CB199423-6052-4C33-97B5-EE8833DC80A8.200 sessiondata = null

    2020/12/15 10:35:18.5511793 3608 11564 DataStore Failed to find update with global id of C37EBE13-CCE4-41DE-9F3F-7B32535D9CD5.200 sessiondata = null

    2020/12/15 10:35:18.5511895 3608 11564 DataStore Failed to find update with global id of F96BB6D7-C131-4518-AF17-E7E8884C4429.200 sessiondata = null

    2020/12/15 10:35:18.5512011 3608 11564 DataStore Failed to find update with global id of 014BEF15-8688-4FD3-9351-C1FC83A46562.200 sessiondata = null

    2020/12/15 10:35:18.5512110 3608 11564 DataStore Failed to find update with global id of A03374DA-1D2F-452D-87FA-23E85CAC7BD7.200 sessiondata = null

    2020/12/15 10:35:18.5512299 3608 11564 DataStore Failed to find update with global id of C7921460-7B3C-4680-92CB-A64E7DA40898.200 sessiondata = null

    2020/12/15 10:35:18.5512411 3608 11564 DataStore Failed to find update with global id of 36559103-7AEE-4268-8F3E-2ED904098470.200 sessiondata = null

    2020/12/15 10:35:18.5512514 3608 11564 DataStore Failed to find update with global id of 62818478-0C55-4690-B5EA-8F1794450400.200 sessiondata = null

    2020/12/15 10:35:18.5512616 3608 11564 DataStore Failed to find update with global id of 928F05C6-8E76-416F-85FB-CEFF155C3EC3.200 sessiondata = null

    2020/12/15 10:35:18.5512719 3608 11564 DataStore Failed to find update with global id of F18747E7-2F3A-49B9-8D05-4905A26B0439.200 sessiondata = null

    2020/12/15 10:35:18.5512831 3608 11564 DataStore Failed to find update with global id of A99578A3-48D4-4841-B60B-65B27FDE9C78.200 sessiondata = null

    2020/12/15 10:35:18.5512931 3608 11564 DataStore Failed to find update with global id of 7BEEC258-EAF5-4887-914E-F665CBEE9122.200 sessiondata = null

    2020/12/15 10:35:18.5513027 3608 11564 DataStore Failed to find update with global id of 68CA6AA2-A4DF-4505-B144-AB45EE876BF2.200 sessiondata = null

    2020/12/15 10:35:18.5513123 3608 11564 DataStore Failed to find update with global id of 9A48E05A-E0F4-4CAE-8C5D-5715A7E3F385.200 sessiondata = null

    2020/12/15 10:35:18.5513232 3608 11564 DataStore Failed to find update with global id of 10D1E9A3-C893-4BFB-B432-FA04B02017A2.200 sessiondata = null

    2020/12/15 10:35:18.5513324 3608 11564 DataStore Failed to find update with global id of 6BE728AA-80EB-4058-908D-AABC66DB0B52.200 sessiondata = null

    2020/12/15 10:35:18.5513420 3608 11564 DataStore Failed to find update with global id of 99CCE413-8C8E-452A-816C-C832D44CDB49.200 sessiondata = null

    2020/12/15 10:35:18.5513523 3608 11564 DataStore Failed to find update with global id of B2A4E1AF-8030-49D8-A7F4-67946F266731.200 sessiondata = null

    2020/12/15 10:35:18.5513632 3608 11564 DataStore Failed to find update with global id of E79F5CED-8217-496A-B77F-5E01390F24F3.200 sessiondata = null

    2020/12/15 10:35:18.5513734 3608 11564 DataStore Failed to find update with global id of 168945FA-B927-4DBA-AEF3-8DB89DC12F79.200 sessiondata = null

    2020/12/15 10:35:18.5513834 3608 11564 DataStore Failed to find update with global id of 57295825-1CC8-4AF5-9C9E-FAD90681D655.200 sessiondata = null

    2020/12/15 10:35:18.5513930 3608 11564 DataStore Failed to find update with global id of 4B75C1E1-7C74-4736-A30A-935A55AECF73.200 sessiondata = null

    2020/12/15 10:35:18.5514135 3608 11564 DataStore Failed to find update with global id of C28ACF32-EF30-4C59-86B3-051DD209864C.200 sessiondata = null

    2020/12/15 10:35:18.5514247 3608 11564 DataStore Failed to find update with global id of 031D767B-5BEC-42A2-9C2E-89D827A0AE3C.200 sessiondata = null

    2020/12/15 10:35:18.5514360 3608 11564 DataStore Failed to find update with global id of 89E4EABB-7FA9-4C17-BBD2-C2B98FEE5903.200 sessiondata = null

    2020/12/15 10:35:18.5514475 3608 11564 DataStore Failed to find update with global id of E36FFFCD-4BC7-4E57-AB15-F8293F8FACF9.200 sessiondata = null

    2020/12/15 10:35:24.9209502 3608 11044 ComApi Install call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 10:35:24.9211933 3608 9816 ComApi Install call complete succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0

    2020/12/15 10:35:25.2407748 3608 10088 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]

    2020/12/15 10:40:33.5330744 3472 3712 Misc *FAILED* [8024000C] LoadHistoryEventFromRegistry completed

    2020/12/15 10:41:14.8671760 3472 3712 Handler Failed to install the update

    2020/12/15 10:42:03.7314722 3472 4116 DataStore Failed to find update with global id of FBCF5B50-4E5F-4BE7-9C72-E9D505860D10.1

    2020/12/15 10:42:03.7323116 3472 4116 ComApi *FAILED* [80248007] ISusInternal:: GetUpdateMetadata3

    2020/12/15 10:43:32.9442995 12064 11404 ComApi *FAILED* [80070490] Method failed [CSLSClientProxy::GetSLSDataChunk:254]

    2020/12/15 10:50:35.1260139 3472 2776 Agent *FAILED* [80240007] Method failed [CAgentServiceManager::GetTargetedServiceMapping:3010]

    :)
     
    Kasey_D, Dec 15, 2020
    #1
  2. jds21 Win User

    Windows Updates failed to instal

    I just did step one and they have just all installed.... thank you so much.... it was quite frustrating having that update window pop up every 5 minutes and failing to instal every time

    Thanks mate
     
    jds21, Dec 15, 2020
    #2
  3. AsRock Win User
    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Dec 15, 2020
    #3
  4. Failed To Find/Install Update: Windows Update 1803 to 20H2

    Latest win10 Update 1803 cant install?

    I am having a issue with this update,. I fallow the steps via windows update, DL the update, shows install. ask me to reboot pc. after reboot its start the update install pc reboot several times. On the last time, I get a message saying" Restoring windows to previous version". Then it takes me back to windows, and i get a message update could not be installed.
    In windows update-control panel it shows update waiting for reboot. i click on it and does same thing. after install it restore to previous version. what is going on?
    I have disable windows firewall for time being.
    specs
    Z97 Pro gamer MB 4790k @4.7 DDR3 2400 RAM Win10 x64 M.2 and SSD.
     
    atanas dimitrov, Dec 15, 2020
    #4
Thema:

Failed To Find/Install Update: Windows Update 1803 to 20H2

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