Windows 10: Failed to install on ‎07/‎10/‎2020 - 0x8024001e

Discus and support Failed to install on ‎07/‎10/‎2020 - 0x8024001e in Windows 10 Installation and Upgrade to solve the problem; Failed to install on ‎07/‎10/‎2020 - 0x8024001e Am receiving the above error message when I attempt for any 'updates available' and, apart from... Discussion in 'Windows 10 Installation and Upgrade' started by FrancisRowley, Oct 7, 2020.

  1. Failed to install on ‎07/‎10/‎2020 - 0x8024001e


    Failed to install on ‎07/‎10/‎2020 - 0x8024001e


    Am receiving the above error message when I attempt for any 'updates available' and, apart from Definition Updates, which come through automatically...Today's date...7/10/20...OK...Cannot get any other updates, and the following message appears...


    "Error encountered. We could not complete the installation because an update service was shutting down".


    Have tried Windows trouble shooter and it reports no error found.


    I decided to run System Restore in the hope that this would solve the problem...


    The Restore went well but when it finished, it had a message that the Cortana App was not responding...However, I have checked Cortana. and it seemed OK... to be sure, I reloaded the App from Windows Store...and again Cortana worked OK.


    My Computer seems to be working well apart from this little glitch...


    As always, I would appreciate a solution from the Community.

    :)
     
    FrancisRowley, Oct 7, 2020
    #1
  2. MichaelT8 Win User

    Failed to install on 8/10/19 - 0x8024001e 2019-07 Cumulative update.........(KB4057453)

    Failed to install on 8/10/19 - 0x8024001e

    2019-07 Cumulative update for Windows 10 version 1903 for x64-based systems (KB4507453)
     
    MichaelT8, Oct 7, 2020
    #2
  3. Ryc0K3ll Win User
    2020-07 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4565483) - Error 0x800f0831

    Hello

    After several attempts, Windows update will not install the subject update. Here is what I have tried.

    1. Reviewed the cab.log and found that the following as the missing feature that is causing the update failure. Unable to find Microsoft-Windows-HyperV-OptionalFeature-HypervisorPlatform-Disabled-Package~31bf3856ad364e35~amd64~~10.0.18362.657 in the Windows
      update catalog to fix this.
    2020-07-29 22:20:10, Info CBS Store corruption, manifest missing for package: Microsoft-Windows-HyperV-OptionalFeature-HypervisorPlatform-Disabled-Package~31bf3856ad364e35~amd64~~10.0.18362.657

    2020-07-29 22:20:10, Error CBS Failed to resolve package 'Microsoft-Windows-HyperV-OptionalFeature-HypervisorPlatform-Disabled-Package~31bf3856ad364e35~amd64~~10.0.18362.657' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    2020-07-29 22:20:10, Info CBS Mark store corruption flag because of package: Microsoft-Windows-HyperV-OptionalFeature-HypervisorPlatform-Disabled-Package~31bf3856ad364e35~amd64~~10.0.18362.657. [HRESULT = 0x800f0831
    - CBS_E_STORE_CORRUPTION]

    2020-07-29 22:20:10, Info CBS Failed to resolve package [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    2020-07-29 22:20:10, Info CBS Failed to check whether this is the real child: Microsoft-Windows-HyperV-OptionalFeature-HypervisorPlatform-Disabled-Package~31bf3856ad364e35~amd64~~10.0.18362.657 [HRESULT = 0x800f0831
    - CBS_E_STORE_CORRUPTION]

    2020-07-29 22:20:10, Info CBS Failed to collect affected dependent package for package: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~10.0.18362.719 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    2020-07-29 22:20:10, Info CBS Failed to process package watchlist. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    2020-07-29 22:20:10, Info CBS Failed to plan execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    2020-07-29 22:20:10, Error CBS Failed to process single phase execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    2020-07-29 22:20:10, Info CBS WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~18362.959.1.9, status: 0x800f0831, failure source: CBS Other, start state: Absent, target
    state: Installed, client id: WindowsUpdateAgent

    2020-07-29 22:20:10, Info CBS Not able to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

    1. I ran scfs /scannow. No issues found.
    2. I verified that Windows update is set to automatic and running.
    3. I downloaded the package manually and installed it.
    4. Went back to Check for updates. It still shows the update as missing.
    5. Tried running the update again and it fails.
    How do I fix this to get Windows update working again.
     
    Ryc0K3ll, Oct 7, 2020
    #3
  4. Ken9(2) Win User

    Failed to install on ‎07/‎10/‎2020 - 0x8024001e

    update KB4015217 fails with error code 0x8024001e

    Immediate Problem:

    Windows 10 pro version 1607. KB4015217 released on 4/11/2017 has run and failed each day since 4/11. The update downloads fine, but fails during install. I believe the error code is 0x8024001e, but I'm not certain - it's difficult to get an error code
    to display.

    Background: Recent case SR117040515556352 on WMI (closed on 4/10 late evening) supposedly resolved, may not be resolved - maybe the cause.

    Any suggestions will be appreciated.
     
    Ken9(2), Oct 7, 2020
    #4
Thema:

Failed to install on ‎07/‎10/‎2020 - 0x8024001e

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