Windows 10: Failed upgrade from Windows 7 to 10

Discus and support Failed upgrade from Windows 7 to 10 in Windows 10 Installation and Upgrade to solve the problem; I was doing the upgrade on a Win7Ult 64-bit desktop earlier today, and reached the point where I confirmed deletion of MSE and then the Windows 10 Pro... Discussion in 'Windows 10 Installation and Upgrade' started by jhvance, Jan 25, 2020.

  1. jhvance Win User

    Failed upgrade from Windows 7 to 10


    I was doing the upgrade on a Win7Ult 64-bit desktop earlier today, and reached the point where I confirmed deletion of MSE and then the Windows 10 Pro installation screen began incrementing slowly -- until it crashed with a small window that simply stated "The installation has failed." No explanation, no reference or error code, just an "okay" button at which point the box disappeared.

    So, where's the install log going to be found? If someone can provide some guidance on where (filename, directory/folder, etc.) that log is likely to be found, I'll post the critical elements of its contents tomorrow in a follow-up.

    :)
     
    jhvance, Jan 25, 2020
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jan 25, 2020
    #2
  3. Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Jan 25, 2020
    #3
  4. Failed upgrade from Windows 7 to 10

    Installing Windows 10 using Windows 7 key

    Nope, you need to install Windows 10 first and make sure the Windows 7 key is transferred to your Windows account after you've installed Windows 10 (not quite sure how that works). I missed the last step and I could not activate Windows 10 after a re-install... Microsoft seem to have done everything they can to make it a PITA. Also, it's technically too late to do this now anyhow, as the upgrade offer has expired. But KMSPico works quite well...

    As for getting rid of Windows, delete the Windows folder.
     
    TheLostSwede, Jan 25, 2020
    #4
Thema:

Failed upgrade from Windows 7 to 10

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