Windows 10: Failed Windows 10 setup on refurbished computer

Discus and support Failed Windows 10 setup on refurbished computer in Windows 10 Installation and Upgrade to solve the problem; Hi, I turned on my refurbished computer and the power got cut off before I could finish setting up as per the instructions that were sent with it. Now... Discussion in 'Windows 10 Installation and Upgrade' started by zephyr85, Sep 19, 2016.

  1. ZEPHYR85
    zephyr85 Win User

    Failed Windows 10 setup on refurbished computer


    Hi, I turned on my refurbished computer and the power got cut off before I could finish setting up as per the instructions that were sent with it. Now it is stuck on a screen that says the account is disabled, contact your administrator. There is only an OK button and it does nothing. There is NO power button so I can't do shift+restart, window button + R doesn't do anything and I've tried everything to start in safe mode to no avail....*Mad Please help!

    :)
     
    zephyr85, Sep 19, 2016
    #1
  2. BRYCENORWOOD
    BryceNorwood Win User

    Reinstall Win 10 with COA for refurbished computer

    My refurbished Win 10 computer's hard drive failed and wouldn't boot. I have another hard drive that is formatted for windows. I have a Win 10 COA for the refurbished computer. Do I have to purchase a new copy of Win 10 or can I use the COA. If so,
    how do I do it?
     
    BryceNorwood, Sep 19, 2016
    #2
  3. KATE JOHNSTON (KATEJOHNSTON)
    Kate Johnston (katejohnston) Win User
    W10Pro for Refurbished PC's reinstallation

    My company bought a refurbished laptop on ebay that came with a legit Windows 10 Pro for refurbished PC sticker on the bottom of it. The hard drive failed and needed to be replaced. I am trying to reinstall Windows 10 but it's not accepting the key that
    is stuck to the bottom of the computer. Is there special media for refurbished pc licenses because the tool to create the media found here: Download Windows 10
    is not working when I enter the key.

    Please help.
     
    Kate Johnston (katejohnston), Sep 19, 2016
    #3
  4. DALCHINA
    dalchina New Member

    Failed Windows 10 setup on refurbished computer

    Hello, what exactly were you trying to do? A clean install of Win 10?

    If so, you'll need to format your disk, and redo the installation.
     
    dalchina, Sep 19, 2016
    #4
  5. BOBKN
    bobkn Win User
    At a guess, "zephyr85" had a power failure during the initial setup of a pre-installed copy of Windows 10. I refer to the OOBE ( out of box experience) that happens when you buy a Windows PC.

    Depending on the license type, the poster may need help from the supplier of the PC. (I don't pretend to be familiar with that.)
     
    bobkn, Sep 19, 2016
    #5
  6. DALCHINA
    dalchina New Member
    Ok, maybe configuration rather than installation. I wonder if there's a recovery partition...

    Suggest your options are:
    a. Contact your supplier as @bobkn suggests

    If they won't support you:
    After having checked your disk
    b. Use the recovery partition if such exists,
    c. Get a Win 10 install medium and clean install Windows
     
    dalchina, Sep 19, 2016
    #6
  7. CAPERJACK
    caperjack Win User
    I would suggest you unplug the computer ,hold the computers power button in for about one minute ,then plug it back in and try turning it on again ... if nothing happens post back with info on what happens
     
    caperjack, Apr 4, 2018
    #7
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Failed Windows 10 setup on refurbished computer

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