Windows 10: Fairly random BSOD, event 41, kernel-power (newly built PC)

So I've just built a PC and within a day it has had BSOD a couple of times. The event viewer says event 41, kernel-power, category 63

When I did build my computer the RAM was an issue, and was fixed after moving it to a different slot. It's DDR4 in a LGA1151 board, and it's the Crucial Ballistix 1x8GB, and I'm guessing it's something to do with that

But I'll include the debug file anyway to verify this.

Cheers

Attachment 34962

:)

 

BSOD after forced shutdown

Thank you

But can kernel power 41 cause bsod, i looked at event viewer, the bugcheck code is 0, if yes will it happen again?

 

Randomly restarting laptop

Kernel ID 41:

https://support.microsoft.com/en-in/help/202850...

Usually, if there is no BSOD, shutting down randomly is due to either overheating or a faulty Battery unit.

I remember some BIOS updates led to Random shutdowns in January. Did you apply a BIOS update in the laptop in Feb?

 

Hi Sarcastic Goats,

Welcome to the 10forums.

While I'm taking a look at the information
Please fill in your system specsPlease go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

 

The cause of the crashes is your network card, the driver is old and needs updating
Check for driver updates here

Code: 3: kd> lmvm athurxstart end module name fffff801`bb400000 fffff801`bb5de000 athurx T (no symbols) Loaded symbol image file: athurx.sys Image path: \SystemRoot\System32\drivers\athurx.sys Image name: athurx.sys Timestamp: Wed Apr 20 12:07:45 2011 (4DAEB071) CheckSum: 001E1C78 ImageSize: 001DE000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]

 

[/quote] Is this the LAN or the wireless receiver? It's a TP Link WN722N

Edit: So I'm guessing it's the wireless receiver, apparently it is:
Chipset: Atheros AR9002U

WI1 chip1: Atheros AR9271


There's a driver for the AR9271 and for the AR9002WB, so which one do I use?

 

Sorry, I thought I had added the device.
Check in your device manager, maybe there is the information you need.

 

Alright I'll check, thanks

 

It uses AR2971 which isn't available for Windows 10, I'll just use the homeplug (although, again made by TP-link are known for dropping out)

 

No driver for windows 10, but it is still good to update the driver.
I cannot say for sure, but my guess would be that updating the driver (even though there is no windows 10 driver available) may solve the crash.

 

Will this be different to the TP-link one, because right now it's running the latest driver off the TP-Link website

 

There are 3 known update sites for this driver and 1 of them is the site of TP-Link, so I don't think it'll be a problem.