Windows 10: Fake Trojan Alert—but then there’s more I’m constantly having to prove who I am and my...

I had a screen pop up saying i had Trojan and i should call Microsoft Support...and not to turn off my machine.

i turned off my machine but the machine seemed sluggish even after i ran my virus checker and verified there was no virus.

i ended up restoring the hard drive from my backup boot disk but now i’m getting asked to verify my user name and password. When i use the password i set up, it says its wrong and i have to reset it, until i get to the point where i have to try again tomorrow.

i’m thinking i should backup my documents and pictures and go for a full, clean the hard drive restore.
I’d appreciate some feedback before i do.

:)

 

Fake Virus Alert Popups with Edge browser

Check that the tab it starts with is unpinned. When that site opens click the lock icon in address bar and block notifications. Just some suggestions.

 

Fake Virus Alert Popups with Edge browser

Sorry mate. Ive just been rereading all the posts in this thread and Ive just realised that I must have misread your advice last week. You were suggesting closing from Tab at the top of the Edge browser screen and not the close box on the Fake Virus Alert window..sorry for my confusion! Also Ive now seen that you can right click on any of the other open Tabs at the very top of the Edge screen and I see there are two other options- Close other Tabs and Close Tabs to the right. Im wondering if your suggestion of closing the Fake Virus Alert from its Tab by clicking on its X or any of these options might do exactly the same thing as closing down the Edge process using Task Manager achieves.
The main thing is that you aren't supposed to click on any of the boxes in the Fake Popup window when it appears as doing so can activate malware but you still have to completely close its window down somehow.

 

Fake Adobe Flash Update with Trojan

Do get a good blocker which not only blocks advertisments but also these types of fake pop ups as well as fake so called Tech Support scams....

Personally I use and recommend the browser extension uBlock Origin.

Suggestion to carefully read everything here:
Beware of Phony Emails &Tech Support Scams

Also see:
On Windows 10 I cannot permanently get rid of a Trojan called: JS/Flafisi.D (page=1) (GreginMich March 8, 2018)