Windows 10: Fall creator updated did something to my keyboard

Discus and support Fall creator updated did something to my keyboard in Windows 10 Drivers and Hardware to solve the problem; Help i have now light for caps lock or num lock, once in windows, they do work but the lights are not functioning they did before fall creator updated,... Discussion in 'Windows 10 Drivers and Hardware' started by Tonyb, Oct 17, 2017.

  1. Tonyb Win User

    Fall creator updated did something to my keyboard


    Help i have now light for caps lock or num lock, once in windows, they do work but the lights are not functioning they did before fall creator updated, i uninstalled keyboard and even reinstalled it no go , i even got the latest steelseries drivers nothing works. It's a steelseries apex gaming keyboard, i can't tell know when caps lock is on or off, or when num lock is on or off. i can when i first boot outside windows in bios and on boot, all functions fine, its something with fall creator. Also i had a unknown device inside device manager i uninstalled it rebooted and it never reappeared so it must have fixed that, can anyone help with my keyboard issue ?????

    :)
     
    Tonyb, Oct 17, 2017
    #1
  2. Suat-70 Win User

    Fall Creators Update - Touch keyboard problem

    Unfortunately my problem is continuing. I even completely uninstalled Microsoft Office from my Surface 3 tablet and reinstalled it. But the problem is still continuing.

    Before installing the Fall Creators Update I did not have any problem with the touch keyboard. I think Fall Creators Update has a bug which causes a touch keyboard problem with Microsoft Surface 3 when using Turkish Q keyboard.

    Almost every month I am making a full Backup of my Surface 3 with Paragon. I restored the Backup volume I made before the Fall Creators Update. Turkish Q touch keyboard worked perfectly !

    But switching back to an earlier backup of my Windows 10 will be a solution, I know, because the Fall Creators Update will install itself without asking my permission automatically.

    Many Thanks for your kind assistance...
     
    Suat-70, Oct 17, 2017
    #2
  3. I cannot update to the Fall Creators update

    I had installed the Fall creators update, but I didn't all the update or soemthing went wrong I'm not sure. So I restored to the previous build (15063.674 v 1703), so I could re-update to the Fall Creators.

    After I did that however, nothing worked! I even reset my Laptop (while keeping my personal files) and tried to search for the update from the Settings, and even tried to install the update though the Update Assistant.

    I also used help from the Microsoft website and ran something with comand prompt (restore health or something) but nothing is working ! troubleshoot the windows update didn't work either.

    I am concerned since I restored to the previous build i can no longer update to the Fall creators?

    Thanks
     
    Marie LizGrima, Oct 17, 2017
    #3
  4. dalchina New Member

    Fall creator updated did something to my keyboard

    It's possible you may need to use an older driver for your keyboard.

    Research what's available: if you can find one, try it. If that works, you would need to protect it from being updated.
    There's a tutorial on how to do that on how to hide Windows Updates in the Tutorial section which you're free to browse and search.
     
    dalchina, Oct 17, 2017
    #4
  5. Tonyb Win User
    i will give that a t ry is so wired it did this after the update i guess not everything can be perfect.
     
    Tonyb, Oct 17, 2017
    #5
  6. dalchina New Member
    It's a bit like the old days of XP where some derisorily termed it 'Windows eXPerimental' - yet now we still have key industries, police etc still using XP.

    When you upgrade to a new build you get a new set of drivers. Some people in some circumstances find a driver doesn't quite work, whereas all was well with the old build.

    My approach- after a new build is released, wait at least until the first big update is released before upgrading, having seen the pattern.

    Or: create a disk image (so you can always revert regardless by restoring it - we continually and strenuously advise the routine use of disk imaging e.g. Macrium Reflect (free)- try the upgrade- if unsatisfactory- you can roll back, and worst case (e.g. unbootable) restore the image.

    Always act defensively.
     
    dalchina, Oct 17, 2017
    #6
  7. Tonyb Win User
    have to hunt down a old driver looks like steelseries don't have them on the website, and it seems to be using the new one i put on. may if i can't find one be something i have to deal with .
     
    Tonyb, Oct 17, 2017
    #7
  8. Fall creator updated did something to my keyboard

    I'm using a SteelSeries Apex with the Fall Update and none of my lock lights light up.
     
    WastedJoker, Oct 18, 2017
    #8
  9. Tonyb Win User
    hi here is what steelseries had me do, this is quoted from them verbatim copied from my support thread and it worked for me but make sure you leave it in the usb ports you move too or it will be right back to same old issue.


    Fall creator updated did something to my keyboard [​IMG]

    Aaron NToday at 04:19

    Tony,

    Try doing a clean reinstall of both SSE and your device drivers using the following steps.

    Please note that this will delete any saved configures within SSE, so please save them to the cloud.

    1) Download and install CCleaner (it's free): Thanks for downloading CCleaner

    2) Go to ‘Tools’ tab -> Uninstall
    Find the SteelSeries Engine and uninstall it.

    3) Go to the ‘Registry’ tab on the left side -> scan for issues -> fix selected issues

    Next, we will need to uninstall the existing driver( if there is one) completely.

    1) Make sure your SteelSeries Engine is up to date. Install the latest version if you have not already. It's very important that the latest version of SteelSeries Engine is installed PRIOR to taking the next steps. Please find the latest version at: SteelSeries Engine Software - GameSense & Customization | SteelSeries

    2) Using the search functionality in Windows, search for "Device Manager" - click and open it
    Note: If this does not work, search for "Control Panel" and navigate to Device Manager

    3) Find the device in the device tree under 'human interface devices'

    4) Right click and select "Properties"
    4a) If there is a second or multiple entries related to the device, you will need to repeat this process.

    5) Click "Driver" on the top toolbar and select "Uninstall (Advanced)" at the bottom.

    6) Ensure the checkbox is checked and uninstall the driver.

    7) Once this is done, unplug the device and plug it into a different USB port to allow the driver to reinstall.

    Let me know if the issue persists.

    Regards,
    Aaron N



    SteelSeries Support

     
    Tonyb, Oct 18, 2017
    #9
  10. Aarav Win User
    Same here. creators update is a complete mess
     
    Aarav, Oct 20, 2017
    #10
  11. same problem here with the steelseries apex and the fall creators update with the lights issue with the caps lock etc,yet another reason to consider switching to linux,come on microsoft does every update you bring break components,this is getting beyond a joke now lets hope they fix it very soon.
     
    doghunter666, Oct 22, 2017
    #11
  12. same problem here
     
    doghunter666, Oct 22, 2017
    #12
  13. Aarav Win User

    Fall creator updated did something to my keyboard

    I got mine working. sorry for the late post guys. what i did is i went to device manager > keyboard > uninstall this device > soon as you did this , turn off your PC > unplug your keyboard from the USB port (not sure about PS2) & plug it again (preferred different USB port). now turn your PC on. Windows should detect your keyboard now without any issues. let me know if this doesn't work
     
    Aarav, Oct 24, 2017
    #13
  14. jhcarver Win User
    Is this method suggested by Aarav likely to work on a laptop with its integrated keyboard or, as noted in an earlier post, do I need to find an older keyboard driver and roll back to that one?

    Regards,
    John
     
    jhcarver, Apr 5, 2018
    #14
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Fall creator updated did something to my keyboard

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