Windows 10: False Positive - Trojan:PDF/Phish.F

Discus and support False Positive - Trojan:PDF/Phish.F in AntiVirus, Firewalls and System Security to solve the problem; Virus & Threat Protection has suddenly decided that a PDF copy of a receipt from 11 months ago, is a trojan. It is a plain PDF except that it has an... Discussion in 'AntiVirus, Firewalls and System Security' started by Evi Seeker, Jun 21, 2019.

  1. EVI SEEKER
    Evi Seeker Win User

    False Positive - Trojan:PDF/Phish.F


    Virus & Threat Protection has suddenly decided that a PDF copy of a receipt from 11 months ago, is a trojan. It is a plain PDF except that it has an email address as a link. Otherwise a quite boring PDF.


    How do I tell Microsoft about this false positive?


    Anyone else getting similar?

    :)
     
    Evi Seeker, Jun 21, 2019
    #1
  2. JDLINN
    JDLinn Win User

    False Positive - Rundas!plick Trojan

    We have a small "exe" that we use extensively at "Return to Misty Moorings" This is for our "Season Switcher". When the program is run, the software is quarantined as a Rundas!plick Trojan. There is no Trojan or any other problem with this software, Malwarebytes
    and Spybot both show it does not have a problem. But every time our users try it with Defender, it is "quarantined". This is giving our site and our efforts for our fans a bad name from Microsoft's false positive. The program can be found at:

    Return to Misty Moorings - NOTAMS

    The "solution" from the Microsoft "help" chat was to "Turn off Windows Defender". That we can do and I can tell my thousands of followers on the site that this is Microsoft's suggestion (not a very good marketing idea). We need someone on the Defenders
    team to get our software "CLEARED" so this does not keep showing up as a Rundas!plick Trojan.

    Please tell us who to contact or what needs to be done next.

    Doug Linn/RTMM
     
    JDLinn, Jun 21, 2019
    #2
  3. QUESTIONS_
    questions_ Win User
    database of malware producing false positives or false negatives

    Many months ago I communicated with Malwarebytes about a trojan that was detected by Defender that was not detected by Malwarebytes. They indicated that Microsoft Defender is likely a false positive and to wait weeks or months for Microsoft to update their
    database. To date the Defender continues to detect a trojan that is not detected by Malwarebytes.

    Defender does not detect any malware on quick scans. However on full scans it detects this trojan that is not detected by Malwarebytes.

    How does an end user determine whether one antivirus program is producing false positives or false negatives?
     
    questions_, Jun 21, 2019
    #3
  4. OILY_17
    oily_17 Win User

    False Positive - Trojan:PDF/Phish.F

    Avast: False Positive Much?

    Take a read here CD, it seems OK, Avast giving a false positive -

    http://csd.dficlub.org/forum/showthread.php?t=1525

     
    oily_17, Jun 21, 2019
    #4
Thema:

False Positive - Trojan:PDF/Phish.F

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