Windows 10: family account

Discus and support family account in User Accounts and Family Safety to solve the problem; Im trying to add my sons email account to the family account and microsoft error that it doesnt recognize his email. He’s had this email for years... Discussion in 'User Accounts and Family Safety' started by AnnetteRomero, Aug 28, 2020.

  1. family account


    Im trying to add my sons email account to the family account and microsoft error that it doesnt recognize his email. He’s had this email for years

    :)
     
    AnnetteRomero, Aug 28, 2020
    #1

  2. How to delete an adult account in the Family Settings.

    Hi,

    To resolve your issue, we suggest that you follow the steps below:

    • As an adult in the family account, sign in with your Microsoft account.
    • Under Your family, click
      Remove
      .
    • Click the child account you want to remove, and click Remove.
    • You will get an email confirmation once the child has been removed from the family.
    Note: If you removed a Child account, it will be tagged as an "Orphaned account" and you will need to attach another "Parent account".

    Regards.
     
    Melowin Mar, Aug 28, 2020
    #2
  3. Jelo Sen Win User
    Family restrictions on adult account

    Hello Erik,

    There are several reasons for this issue to happen. if you’re sure that your account should not be included in a family restriction, we suggest that you check the below articles:

    These articles contain steps that you can perform to help you resolve your issue.

    Keep us updated with the results.
     
    Jelo Sen, Aug 28, 2020
    #3
  4. family account

    Merging Family accounts

    Hi,

    It's great to keep your family accounts properly for the best experience, especially for family safety. We would suggest removing the existing family accounts to let the user accounts inside it to be added to the other family account. You may refer to this
    link
    Remove members from your Microsoft family for the steps in removing a user account in the family and

    Add members to your Microsoft family for the steps in adding them to an existing family.

    Do get back to us with the results and if you have any other questions, don't hesitate to post back.
     
    Jomel_Santos, Aug 28, 2020
    #4
Thema:

family account

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