Windows 10: Family Devices not showing in Microsoft Account

Discus and support Family Devices not showing in Microsoft Account in User Accounts and Family Safety to solve the problem; https://account.microsoft.com Used to be able to see family devices, windows machines under Devices listed in the Microsoft Account Online in the Web... Discussion in 'User Accounts and Family Safety' started by Win7ine, Jun 18, 2021.

  1. Win7ine Win User

    Family Devices not showing in Microsoft Account


    https://account.microsoft.com Used to be able to see family devices, windows machines under Devices listed in the Microsoft Account Online in the Web Browser. The permission for this is set for each Family member and still can be toggled under each Organiser.

    :)
     
    Win7ine, Jun 18, 2021
    #1
  2. Micah Bat Win User

    Child's account history not showing up in Microsoft Family Safety

    Just to confirm, have you tried using a different browser and check if the issue persists? Since doing the steps provided on the link didn't help you resolve your concern, we would suggest you to recreate your son's account on the Alienware computer. To
    do so, kindly follow the steps below:

    • Go to Settings.
    • Click Accounts.
    • Click Family and other
      users
      .
    • Click Sign in with
      a local account instead
      (to convert her account to a local account).
    • After doing so, delete the local account. To delete a local account, kindly follow the steps below:
      • Go to Settings.
      • Click Accounts.
      • Click Family and other
        users
        .
      • Click the local account and then, click Remove.
      • A new window will open, click Delete account and data.
    • After deleting the local account, re-link the Microsoft account of your son as a user, then add it to your family.

    For more information on how to add a child account to your family, kindly click
    this link.

    Let us know how it goes.
     
    Micah Bat, Jun 18, 2021
    #2
  3. Microsoft Account Family Settings: There is an account in my family I didn't create

    Hi Andie,

    Thank you for posting your response.

    We appreciate the time and effort that you have invested in to fix the issue.

    As per the above information, I suggest that you refer to the steps below and check if you are bale to remove the unknown account.

    • Sign in at account.microsoft.com/family with your Microsoft account on any PC or device
    • Click/tap on Remove under Adults in
      Your family
    • Click/tap on the adult account you want to remove, and click/tap on Remove
    • You (adult) and all other adults in family will now get an email confirming the adult has been removed from the family

    Hope this helps
     
    Vanessa Sohtun, Jun 18, 2021
    #3
  4. Brink Win User

    Family Devices not showing in Microsoft Account

    Changes in Microsoft family


    Source: Microsoft account | Whats new for Microsoft family
     
    Brink, Jun 18, 2021
    #4
Thema:

Family Devices not showing in Microsoft Account

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