Windows 10: Family Feature requires ask forpermission when using an adult account

Discus and support Family Feature requires ask forpermission when using an adult account in User Accounts and Family Safety to solve the problem; Since adding my child´s account with Family Features turned on in my PC, Windows 10 started to ask me for adult permission when trying to install new... Discussion in 'User Accounts and Family Safety' started by ld_abella, Dec 24, 2018.

  1. LD_ABELLA
    ld_abella Win User

    Family Feature requires ask forpermission when using an adult account


    Since adding my child´s account with Family Features turned on in my PC, Windows 10 started to ask me for adult permission when trying to install new stuff. Of course, the big problem relies on that I have the adult account and I am not able to install more software.


    Family Features request to ask an adult for permission by email, and when sending the emails says:

    Something went wrong

    We’re working on it – try again in a little bit.


    Trace ID: oWl6jy5sY0GAQeKc.11.1


    Again, I´m using the account adult of the family, and this happened with Windows 1803. I already reinstalled Windows 10 1809 with same results. I need a real solution/fix for this issue, even when a full format and reinstallation does not solve it.


    Can you provide steps or fix to solve this issue?

    :)
     
    ld_abella, Dec 24, 2018
    #1
  2. MARK ISI
    Mark Isi Win User

    Family Features Blocking Chrome on Adult Account

    Hello,

    Best that we could suggest here as an easy fix is to have the Family feature administrator remove your account from the list. Feel free to check out
    this link from our support website for steps on how to do so.

    Let us know if you need further assistance.
     
    Mark Isi, Dec 24, 2018
    #2
  3. MELOWIN MAR
    Melowin Mar Win User
    How to delete an adult account in the Family Settings.

    Hi,

    To resolve your issue, we suggest that you follow the steps below:

    • As an adult in the family account, sign in with your Microsoft account.
    • Under Your family, click
      Remove      .
    • Click the child account you want to remove, and click Remove.
    • You will get an email confirmation once the child has been removed from the family.
    Note: If you removed a Child account, it will be tagged as an "Orphaned account" and you will need to attach another "Parent account".

    Regards.
     
    Melowin Mar, Dec 24, 2018
    #3
  4. MARILOU SER
    Marilou Ser Win User

    Family Feature requires ask forpermission when using an adult account

    Changing Adult Account to Child Account

    Hi Peter,

    To rectify your issue in converting an account from child/teen to an adult, we suggest that you try these steps and see if it helps.

    • Press Windows key + I to open Settings.
    • Click Accounts.
    • Click Family and other users on the left pane.
    • Select the adult account and click Change account type.

    In addition you may also check this
    Forum article     to know more details about Family Safety: Frequently Asked Questions.

    Let us know how that turned out for you.
     
    Marilou Ser, Dec 24, 2018
    #4
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Family Feature requires ask forpermission when using an adult account

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