Windows 10: Family Features not working and notification to update Windows 10 device which no longer...

Discus and support Family Features not working and notification to update Windows 10 device which no longer... in User Accounts and Family Safety to solve the problem; I recently upgrade all my systems and 2 of the systems already donated. But Family asked to "Update your child's Windows 10 device [Donated Systems] to... Discussion in 'User Accounts and Family Safety' started by Warren Lam - Live, Nov 6, 2019.

  1. Family Features not working and notification to update Windows 10 device which no longer...


    I recently upgrade all my systems and 2 of the systems already donated. But Family asked to "Update your child's Windows 10 device [Donated Systems] to get family features to work." which I won't able to do it anymore. I tried to remove child and add again but it didn't help.


    Now the family feature is no longer working for my child and I don't want to create a new account because we have to change the email for other stuff too.


    What can I do to fix this?


    Thanks

    :)
     
    Warren Lam - Live, Nov 6, 2019
    #1

  2. Family safety windows 10 no longer works

    Hi Brian,

    This issue could have occurred due to these reasons:


    • Incorrect Family Safety settings.

    • Web filtering is not setup correctly.
    I suggest you to refer the article and check if Family Safety features are set correctly or not.

    http://windows.microsoft.com/en-us/windows/set-up-family#set-up-family=windows-10

    Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further
     
    Deepak_Krishnan R, Nov 6, 2019
    #2
  3. chispy Win User
    Creative X-Fi Soundcards and Windows 10 Fall Creators Update 1709 = Complete Disaster / Not Working

    Thank you for trying to help , i did tried your suggestion but it did not work :/ , nothing seems to make it work on Windows 10 Fall Creators Update 1709. In the meantime i have bought a new SoundBlasterX AE-5 and it did installed flawlessly , no problems whatsoever. it is up to Creative ( drivers ) and Microsoft ( bug fix ) to fix this huge bugs with Audio.

    Kind Regards: Chispy
     
    chispy, Nov 6, 2019
    #3
  4. McHenry Win User

    Family Features not working and notification to update Windows 10 device which no longer...

    Microsoft family features - child profile not working properly

    I recently determined that my son's Windows 10 account profile (Windows 10 regular user account linked to his Family/Child Microsoft email account) had become corrupted, as several things were not working correctly under his Windows 10 login (Edge and IE
    were limited to 8MB of internet cache)

    I removed the profile, and had him login again, and a new profile was created, resolving the Edge issues, however the Family Features are not active or working. His time limits are not enforced, and my Family settings online at https://account.microsoft.com/family/
    indicate that there is an issue with his account.

    "Your child needs to sign in again with their Microsoft account on their device for family features to work properly."

    The resolution steps indicate that I should do the following:

    "To fix this:

    1. Have your child sign in with their Microsoft account on their device.
    2. Open Microsoft Edge and go to Microsoft - Official Home Page.
    3. Follow the instructions on screen to verify their account."

    When I follow the steps and try to go to the URL, Windows 10 attempts to open the Microsoft Store app to look for an app to open MS_WPC

    On the same computer, when I go to the same URL, it asks for my live credentials, then updates the Family Features settings.

    It seems like windows is not fully linking to his Windows Live account. For his siblings, their accounts show up as their email address until they login, then it resolves to their full name. For the new profile for him, this does not happen. I have removed
    the profile a few times and tried starting over again, but it yields the same result. Any ideas or suggestions?

    Perhaps has the default profile become corrupted?

    EDIT: He has received notification that his time is up, but when he requests more time, there is an error that indicates there may be an issue with the Internet connection (which there is not).
     
    McHenry, Nov 6, 2019
    #4
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