Windows 10: Family Group

Discus and support Family Group in User Accounts and Family Safety to solve the problem; I have set up a Family Group. I am granting access to an app, but when my child attempts to access the app. The "Ask permission" window pops up... Discussion in 'User Accounts and Family Safety' started by Matt Mazz, Apr 19, 2020.

  1. Matt Mazz Win User

    Family Group


    I have set up a Family Group. I am granting access to an app, but when my child attempts to access the app. The "Ask permission" window pops up again. We are in a loop.

    :)
     
    Matt Mazz, Apr 19, 2020
    #1
  2. EdTittel Win User

    Last member (Adult) unable to leave Family group

    Why not set up an admin account with documented password, add it to the family group? Then you can take your account out, and still have (or leave) an admin/family group access account available. Just a thought/suggestion...
    HTH,
    --Ed--
     
    EdTittel, Apr 19, 2020
    #2
  3. Kari Win User
    Last member (Adult) unable to leave Family group

    Not a bad idea, I had not thought of that!
     
  4. Junaid_A Win User

    Family Group

    Microsoft Family Screen Time

    Hi Laurel,

    Thank you for writing to Microsoft Community forum.

    This could happen when the child account fails to sync with the server. I suggest you to try the steps listed below and check if it works:

    • Open
      File Explorer
      and navigate to the following location:
    • C:\ProgramData\Microsoft\Windows\Parental Controls


      Note:
      The above mentioned directory is hidden, copy and paste the same location on the search bar in the File Explorer to access it.
    • Delete the contents in the
      \\settings
      directory of the Parental Controls folder.
    • Reboot the machine to see if the issue persists.

    If the issue persists, you may want to remove the child account from Microsoft family and add it again.

    • To know how to remove an account from Microsoft Family, refer:

      Remove members from your family group
    • To know how to add an account to Microsoft Family, refer:

      Add members to your family group

    Regards,
     
    Junaid_A, Apr 19, 2020
    #4
Thema:

Family Group

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