Windows 10: Family request

Discus and support Family request in User Accounts and Family Safety to solve the problem; Good morning, I'm here to ask your help about the family request on some sites. I don't understand why this happens, I never set the family block,... Discussion in 'User Accounts and Family Safety' started by Paris.556, Dec 3, 2020.

  1. Paris.556 Win User

    Family request


    Good morning,


    I'm here to ask your help about the family request on some sites.

    I don't understand why this happens, I never set the family block, i'm 23 years and I'm the only user of the PC, so Idon't know why this happen and how to remove it or what to do, never happen before, but now i can't visit some sites due to it are normal sites, like online shop and so on, not adult sites.

    Hope to be clear, waiting for an answer


    Thanks

    :)
     
    Paris.556, Dec 3, 2020
    #1

  2. Microsoft Family additional Screen Time requests not being sent

    Hi Billion -

    This is a good suggestion. I tried to remove the family member (the other adult on the account) and then re-add it. Then we tried sending a request from a child account. I got the request email, but she did not, so unfortunately this suggestion appears not
    to work.

    What would cause one account to get emails and another account to not get them? I wish there was some diagnostic log exposed so it might be easier to get good recourse to these mysterious problems.

    Do you have any other suggestions?
     
    codekaizen, Dec 3, 2020
    #2
  3. Microsoft Family additional Screen Time requests not being sent

    Support Engineers:

    Please read my issue and the steps I have already taken very carefully -

    My Issue:

    • I have screen time management setup for my children.
    • When they surpass their allocated time, they are presented with the option to request additional time (as expected).
    • PREVIOUSLY, I would receive an email asking for my approval to grant them additional time. I would approve and they would be able to use their accounts (as expected).
    • CURRENTLY, I no longer receive the email once they click on the request for more time. They are unable to log into their accounts which is impacting their ability to complete homework assignments.

    Steps I have already tried that did not work:

    • Rebooted
    • Tried to submit the request from multiple PCs
    • Deleted all files under the C:\ProgramData\Microsoft\Windows\Parental Controls folder
    • Tried running the Family Safety Time Limits tool (doesn't work on Windows 10)
    • Applied all known Windows Updates

    PLEASE HELP!

    Thank you for your time
     
    John Timotheou, Dec 3, 2020
    #3
  4. EdTittel Win User

    Family request

    a request for device descriptor request failed

    Maybe it's time to step back from the current efforts, and start over. I suggest you read over this excellent tutorial and try all of its steps: [Solved] Unknown USB Device (Device Descriptor Request Failed) for Windows 10 - Driver Easy. The one that may provide you with some easy relief is the one where you uninstall the device whose descriptor is failing, reboot, and see what happens when device enumeration recurs during boot-up. If you're lucky, it will fix itself.
    HTH,
    --Ed--
     
    EdTittel, Dec 3, 2020
    #4
Thema:

Family request

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