Windows 10: Family Restrictions while accessing apps

Discus and support Family Restrictions while accessing apps in User Accounts and Family Safety to solve the problem; Recently I have removed my account from my family group and had it converted into an adult account. My age and birth date are up to date, which means... Discussion in 'User Accounts and Family Safety' started by CodyMc, Jun 23, 2019.

  1. CodyMc Win User

    Family Restrictions while accessing apps


    Recently I have removed my account from my family group and had it converted into an adult account. My age and birth date are up to date, which means this shouldn't be a child account


    However, when I try to access certain apps, I get this message:


    Family Restrictions while accessing apps 8a4918ca-238f-46c2-8d79-09ce4ab37eb6?upload=true.png


    If I try to ask by email, I get another error message:


    Family Restrictions while accessing apps 8fb23541-1728-4edd-b7fe-903efeb52844?upload=true.png


    There's no one I can ask for permission because my account isn't linked to any family members. I'm the only person using this computer and I'm logged in as an administrator. I want to remove all family features from my account and keep them turned off, what can I do to achieve that?


    * Original title: Family Restrictions are still affecting my account after verifying my age

    :)
     
    CodyMc, Jun 23, 2019
    #1
  2. Jelo Sen Win User

    Family restrictions on adult account

    Hello Erik,

    There are several reasons for this issue to happen. if you’re sure that your account should not be included in a family restriction, we suggest that you check the below articles:

    These articles contain steps that you can perform to help you resolve your issue.

    Keep us updated with the results.
     
    Jelo Sen, Jun 23, 2019
    #2
  3. Preventing access to modern app


    Ive been tasked with preventing the children from accessing instagram. I've got it listed in my windows hosts file and internet options/security/restricted site but the windows 10 app is still allowing access. Any suggestions other then deleting app which can just be reinstalled?
     
    FrostyWinnipeg, Jun 23, 2019
    #3
  4. Sten2.0 Win User

    Family Restrictions while accessing apps

    Microsoft family restrictions

    Hi,

    You actually need your parent to turn off any restrictions on your account. I'm afraid you need to get yourself back to your family temporarily. These are the instructions for an adult account.

    • Go to account.microsoft.com/family and sign in with your Microsoft account.
    • To remove a child, find their name, then select Content restrictions. Turn off any settings you may have enabled. Then go back to your family’s page, find the child’s name again, and select More options > Remove
      from family.
    • If you want to remove a child because they’re now an adult, or if an adult account has been misclassified as a child account, they’ll need to verify
      their account
      .

    I personally think you should be good without doing the third step, but I can't give you a guarantee.

    Hope it does the trick. In case of any issues, I'm happy to help you more when needed. If it worked, please mark the answer as helpful.
     
    Sten2.0, Jun 23, 2019
    #4
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Family Restrictions while accessing apps

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