Windows 10: Family Safety Time Limit Emails

I would like to know if it’s possible to not be sent an email when my kids are requesting additional screen time? We have the app downloaded on our phones and we always approve or deny the request of the app. We don’t want our inbox being clogged with redundant emails. Is it possible to disable to setting? I haven’t been able to find a way to do it yet.

:)

 

time limits in family not working

Hi Barbara,

We would like to know more details about your concern about the Family Safety time limit that is not working so we can better assist you. Kindly answer the following:

• Does it happen only with particular child account?
• What troubleshooting steps have you done so far?

In the meantime, we would suggest that you refer to this
support link on how to set up screen time limits for your child.

We look forward to your response.

 

Windows 10 Family Safety time limits not working

I had this exact problem and these are the steps I took to get the issue resolved:

• Navigate to family safety settings and remove the child from the family having issues.
• Login to the childs account and launch Settings (windows key + i)
• Click the Accounts icon and select Sign in with local account instead
• Follow the steps to change to a local account. When completed, Login back to your account (admin account)
• Go back to the family safety settings and add your child back to the family group.
• Access your childs email address to accept the family invitation
• Verify the child now shows properly in the family settings and that the screen times are still correct.
• Login to the childs account and launch Settings (windows key + i)
• Click the Accounts icon and select Sign in with microsoft account instead
• Your family settings should now take affect.

I know this is pretty tedious, but like I said, it worked for me. If you are still having trouble, I suggest contacting support and they can help walk you through the steps to get it resolved.

 

Family Safety, More Time Email and Activity Report

Thanks for the update on the current status of your concern and for providing the additional details we requested. Regarding the settings that you need to change in family safety, we suggest that if your email account is designated as an adult in family
safety to first remove your account then re-add it with the necessary notification settings for the child account. Doing this steps will refresh your email account and will also refresh the notifications that are supposed to be sent to your email.

Regards.