Windows 10: Family Settings

So basically, I'm not sure what I did, but now whenever I try to open Google Chrome, it shows up as "Microsoft family features, you'll need to ask an adult in your family if you can use: Google Chrome". With a blue button saying "Ask by email". This have never happened before. I found out I was in a family and I was marked as a child. I removed myself from the family and when I try to open Google Chrome it did the same thing. So I pressed ask by email and it said "Something went wrong. We're working on it - try again in a little bit." With a trace ID. I decided to add myself back into the family, and when I asked by email, it did show up. I pressed Allow to use Google Chrome, but nothing happened. I removed myself again and it kept doing the same thing. I tried many different ways to fix this, but it keeps showing up. I have an adult account, and I'm not in the family anymore, so why is this happening?

:)

 

How to turn off Family safety settings

Hello Michael,

Thank you for posting in Microsoft Community.

I understand that you are trying to remove the family safety settings. We will help you.

I suggest you to follow the below steps and check if it helps you regarding the
family safety settings.

Turn off family settings in Windows 10

• To turn off family settings for a child in your family, sign in at account.microsoft.com/family. Then choose one of these
  options:
  • Remove them from family settings by choosing Remove, then selecting their account, then selecting
    Remove again. They’ll still be able to sign in to their PCs, but this will remove any family limits that you set.
  • Or select them from the main family page, which will bring you to their Recent activity. If
    Activity reporting is turned On, turn it
    Off. Then repeat for the other settings pages (Web browsing, Apps, games & media, Screen time, Purchase & spending), making sure that those switches are turned
    Off.

Hope it helps. Keep us posted to help you better.

 

How to delete an adult account in the Family Settings.

Hi,

To resolve your issue, we suggest that you follow the steps below:

• As an adult in the family account, sign in with your Microsoft account.
• Under Your family, click
  Remove.
  
• Click the child account you want to remove, and click Remove.
• You will get an email confirmation once the child has been removed from the family.

Note: If you removed a Child account, it will be tagged as an "Orphaned account" and you will need to attach another "Parent account".

Regards.

 

Family Safety issues

Hi,

Configuration settings may be the possible cause why you're experiencing issues with Family when searching for the device. To assist you better, we'd like to clarify few things:

• When you mention 2 devices on your sons account, do you want to use two devices but using one account?
• Could you provide us a screen shot of family list devices?

In the meantime, we suggest that you check and follow the steps in this articles below on how to set up your Family:

• Set up your family
• Fix family features after Windows 10 upgrade

Keep us posted if you need additional help.