Windows 10: Family

Discus and support Family in User Accounts and Family Safety to solve the problem; I have someone on my family account that is an adult, when he tries and access certain items he gets notifications he cannot due to parental controls.... Discussion in 'User Accounts and Family Safety' started by JasonBekebrede, Dec 11, 2018.

  1. Family


    I have someone on my family account that is an adult, when he tries and access certain items he gets notifications he cannot due to parental controls. I never see any emails saying he is asking or notifications, etc. But none the less he is an adult and can access any of it. When I first set him up I mistakenly got his birthday incorrect and it had him as a child, I sorted that out and is shown as an adult now.


    Any way to get around this? I hate to delete him and then reinput him as we've got MS 365 and rather not go through messing with that if possible.

    :)
     
    JasonBekebrede, Dec 11, 2018
    #1

  2. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Dec 11, 2018
    #2
  3. Rose Cal Win User
    Family Safety issues

    Hi,

    Configuration settings may be the possible cause why you're experiencing issues with Family when searching for the device. To assist you better, we'd like to clarify few things:

    • When you mention 2 devices on your sons account, do you want to use two devices but using one account?
    • Could you provide us a screen shot of family list devices?

    In the meantime, we suggest that you check and follow the steps in this articles below on how to set up your Family:


    Keep us posted if you need additional help.
     
    Rose Cal, Dec 11, 2018
    #3
  4. Family

    Microsoft Family

    Hi,

    It could be because of the settings on the Family and Safety feature or the account you're using is added to a Family. With that being said, we suggest that you check if the account that you are using is a part of the
    Family list. To check on it, go to Cortana
    and search for Family Options.



    To remove your account to the Family, you may follow the steps below:

    • Use the Adult account to log in using this link.
    • Click on the Family tab.
    • On the account that you want to remove, click More > Remove from family.
    • Then click Remove to confirm.

    Let us know how it goes and feel free to get back to us if you need further assistance.
     
    PreciousLeb, Dec 11, 2018
    #4
Thema:

Family

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