Windows 10: Fatal error when installing MS Expressions Encoder 4

Discus and support Fatal error when installing MS Expressions Encoder 4 in Windows 10 Software and Apps to solve the problem; I am trying to install the free version of the MS Expressions Encoder 4 on my Windows 10 PC. What I want to do is to do a video of my desktop. I... Discussion in 'Windows 10 Software and Apps' started by paulking, Dec 24, 2015.

  1. paulking Win User

    Fatal error when installing MS Expressions Encoder 4


    I am trying to install the free version of the MS Expressions Encoder 4 on my Windows 10 PC. What I want to do is to do a video of my desktop. I understand this application does this.

    As bad luck would have it, it is refusing to install. I understand there is a 2-stage installation of the app: one for the codec, and one for the application. It chokes on the first stage.

    Code: 9:32:45 AM Friday, December 25, 2015: Error: Config_Products_Install: Installation of Product Microsoft Expression Encoder 4 Screen Capture Codec (failed): Fatal error during installation. Stack: at Microsoft.WindowsInstaller.Installer.InstallProduct(String packagePath, String commandLine) at XSetup.MsiPackage.ConfigureNewInstall(Product product) at XSetup.Product.ConfigureNewProduct()[/quote] I could have sworn the progress bar went past the codec installation, but that does not seem to be the case according to the message above.

    I could give the full output, but it is quite long. This is just the error message. The web page for the app says the system requirements are Windows 7 down to XP SP3. Am I wasting my time installing this on Windows 10, or is there a fix?

    Merry christmas

    Paul King

    :)
     
    paulking, Dec 24, 2015
    #1
  2. DaveM121 Win User

    Microsoft Expression - the encoder has stopped working

    Do you get any error message when the installation fails, I have Encoder 4 loaded as part of the Expression Blend Suite on Windows 10 with no problems . . .
     
    DaveM121, Dec 24, 2015
    #2
  3. Arun B J Win User
    Arun B J, Dec 24, 2015
    #3
  4. paulking Win User

    Fatal error when installing MS Expressions Encoder 4

    I was able to inch my way a little further after reading some more and getting further ideas. I had a virtual drive mounted from the same drive I was running the installation, and when I unmounted it, the installation program successfully installs part way, but now chokes on the second stage in the same way. I have provided the line before the error message and the line after it, hopefully for more clarity:

    Code: 10:47:15 AM Friday, December 25, 2015: Info: Config_Products_InstallNew: Product: Microsoft Expression Encoder 4 Screen Capture Codec Params: f:\309a5c99fb7f5a27d1\Setup\EEScreen_en.msi ADDLOCAL=ALL USERACCEPTSEULA="**********" 10:47:15 AM Friday, December 25, 2015: Error: Config_Products_Install: Installation of Product Microsoft Expression Encoder 4 Screen Capture Codec (failed): Fatal error during installation. Stack: at Microsoft.WindowsInstaller.Installer.InstallProduct(String packagePath, String commandLine) at XSetup.MsiPackage.ConfigureNewInstall(Product product) at XSetup.Product.ConfigureNewProduct() 10:47:15 AM Friday, December 25, 2015: Info: Config_Products_InstallNew: End installation of new product: Microsoft Expression Encoder 4 Screen Capture Codec[/quote] I think what it should do is roll back the installation, however, it appears that subsequent attempts behave differently during installation, telling me that the installer does not return the OS to the previous state before installation, and instead leaves traces of itself around.
     
    paulking, Dec 24, 2015
    #4
  5. paulking Win User
    I tried to install a second time, (the Service Pack 2 version this time) and now the error log is a whole lot shorter. I can give it to you in its entirety:

    Code: 11:13:59 AM Friday, December 25, 2015: ------------------------------------------------------------------------------------------------- 11:13:59 AM Friday, December 25, 2015: Info: Begin Setup session 11:13:59 AM Friday, December 25, 2015: Info: Setup Version: 4.0.1651.0 11:13:59 AM Friday, December 25, 2015: Info: Loaded manifest EncoderManifest. 11:13:59 AM Friday, December 25, 2015: Info: Loaded manifest SuiteCommonManifest. 11:13:59 AM Friday, December 25, 2015: Info: Loaded manifest EEScreenManifest. 11:13:59 AM Friday, December 25, 2015: Info: Merged manifest EncoderManifest. 11:13:59 AM Friday, December 25, 2015: Info: Merged manifest SuiteCommonManifest. 11:13:59 AM Friday, December 25, 2015: Info: Merged manifest EEScreenManifest. 11:13:59 AM Friday, December 25, 2015: Info: Product Name: Microsoft Expression Encoder 4 11:13:59 AM Friday, December 25, 2015: Info: Product Version: 4.0.1651.0 11:14:00 AM Friday, December 25, 2015: Info: ConfigOS: Detect - success 11:14:00 AM Friday, December 25, 2015: Info: ConfigMSI: Detect - success 11:14:00 AM Friday, December 25, 2015: Info: Config_Products_DetermineProductState_Begin: Product: Microsoft Expression Encoder 4 Screen Capture Codec 11:14:00 AM Friday, December 25, 2015: Info: Unknown product: {952dccd8-4039-46c8-bc8b-5c1eb6c8e130} Parameter name: productCode 11:14:00 AM Friday, December 25, 2015: Info: DetermineMSIFeatureState_Begin: MSI Feature: ALL 11:14:00 AM Friday, December 25, 2015: Info: DetermineMSIFeatureState: MSI Feature: ALL; Installed: Unknown; Request: Unknown; 11:14:00 AM Friday, December 25, 2015: Info: DetermineMSIFeatureState_End: MSI Feature: ALL 11:14:00 AM Friday, December 25, 2015: Info: Config_Products_DetermineProductState_End: Product: Microsoft Expression Encoder 4 Screen Capture Codec 11:14:00 AM Friday, December 25, 2015: Info: Config_Products_DetermineProductState_Begin: Product: Microsoft Expression Encoder 4 11:14:00 AM Friday, December 25, 2015: Info: Unknown product: {935b40f5-6994-4868-9155-f9fb77a5048f} Parameter name: productCode 11:14:00 AM Friday, December 25, 2015: Info: DetermineMSIFeatureState_Begin: MSI Feature: ALL 11:14:00 AM Friday, December 25, 2015: Info: DetermineMSIFeatureState: MSI Feature: ALL; Installed: Unknown; Request: Unknown; 11:14:00 AM Friday, December 25, 2015: Info: DetermineMSIFeatureState_End: MSI Feature: ALL 11:14:00 AM Friday, December 25, 2015: Info: Config_Products_DetermineProductState_End: Product: Microsoft Expression Encoder 4 11:14:00 AM Friday, December 25, 2015: Info: DetermineFeatureState_Begin: Feature: Encoder 11:14:00 AM Friday, December 25, 2015: Info: DetermineFeatureState: Feature: Encoder; Installed: Absent; Request: Local; 11:14:00 AM Friday, December 25, 2015: Info: DetermineFeatureState_End: Feature: Encoder 11:14:00 AM Friday, December 25, 2015: Info: DetermineFeatureState_Begin: Feature: ALL 11:14:00 AM Friday, December 25, 2015: Info: DetermineFeatureState: Feature: ALL; Installed: Absent; Request: Local; 11:14:00 AM Friday, December 25, 2015: Info: DetermineFeatureState_End: Feature: ALL 11:14:00 AM Friday, December 25, 2015: Info: ConfigProducts: Detect - success 11:14:14 AM Friday, December 25, 2015: Info: ConfigOS: Install - success 11:14:14 AM Friday, December 25, 2015: Info: ConfigMSI: Install - success 11:14:14 AM Friday, December 25, 2015: Info: Config_Products_DetermineProductState_Begin: Product: Microsoft Expression Encoder 4 Screen Capture Codec 11:14:14 AM Friday, December 25, 2015: Info: Unknown product: {952dccd8-4039-46c8-bc8b-5c1eb6c8e130} Parameter name: productCode 11:14:14 AM Friday, December 25, 2015: Info: DetermineMSIFeatureState_Begin: MSI Feature: ALL 11:14:14 AM Friday, December 25, 2015: Info: DetermineMSIFeatureState: MSI Feature: ALL; Installed: Unknown; Request: Local; 11:14:14 AM Friday, December 25, 2015: Info: DetermineMSIFeatureState_End: MSI Feature: ALL 11:14:14 AM Friday, December 25, 2015: Info: Config_Products_DetermineProductState_End: Product: Microsoft Expression Encoder 4 Screen Capture Codec 11:14:14 AM Friday, December 25, 2015: Info: Config_Products_InstallNew: Begin installation of new product: Microsoft Expression Encoder 4 Screen Capture Codec 11:14:14 AM Friday, December 25, 2015: Info: Config_Products_InstallNew: Product: Microsoft Expression Encoder 4 Screen Capture Codec Params: f:\e891481cc1d2605d53\Setup\EEScreen_en.msi ADDLOCAL=ALL USERACCEPTSEULA="**********" 11:14:14 AM Friday, December 25, 2015: Error: Config_Products_Install: Installation of Product Microsoft Expression Encoder 4 Screen Capture Codec (failed): Fatal error during installation. Stack: at Microsoft.WindowsInstaller.Installer.InstallProduct(String packagePath, String commandLine) at XSetup.MsiPackage.ConfigureNewInstall(Product product) at XSetup.Product.ConfigureNewProduct() 11:14:14 AM Friday, December 25, 2015: Info: Config_Products_InstallNew: End installation of new product: Microsoft Expression Encoder 4 Screen Capture Codec 11:14:16 AM Friday, December 25, 2015: Info: Expecting to find local release notes at 'http://go.microsoft.com/fwlink/?LinkId=169229'. 11:14:16 AM Friday, December 25, 2015: Info: Expecting to find local release notes at 'MSN France: Hotmail, Outlook, actualités, météo, divertissement
     
    paulking, Apr 5, 2018
    #5
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Fatal error when installing MS Expressions Encoder 4

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