Windows 10: faulting amd software

I opened event viewer to see why amd is not opening and got this error:Faulting application name: Radeonsoftware.exe, version: 10.1.2.1844, time stamp: 0x60491edbFaulting module name: OpenCL.dll, version: 2.2.6.0, time stamp: 0x60492275Exception code: 0xc0000005Fault offset: 0x0000000000002f46Faulting process id: 0x1eecFaulting application start time: 0x01d846a9074119a1Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftwar

:)

 

AMD Software

What is the make & model of your system?



From what you have given and the little research I did, this pertains to your situation:

Sign In to AMD Community - AMD Community



Essentially, you have an OLD chipset.



"NOTE: These APU products must be installed only using the display driver version available via Windows Update. If you have upgraded to Windows® 10, please DO NOT install the AMD Catalyst™ Driver.
Instead, enable Windows Update and allow it to detect and install the appropriate driver.



If you have already upgraded to Windows® 10 and installed the AMD Catalyst™ Driver, please follow the steps listed below to resolve this issu

• Uninstall the AMD Catalyst™ Driver using the Program and Features option in the Control Pane
• Reboot the system
• Use Windows Update to install the appropriate graphics driver for the APU."

 

AMD Software

Hello Rose and other interested parties,

Just generally browsing this afternoon I found in Settings/System/Tablet Mode

AMD E-300 APU with Radeon (TM) Graphics 1.3 GHz., installed 19/9/2017. So it looks like this illusive software has been installed but it is not listed in installed updates nor in the computer programmes list. I am grateful for your advice and help. It now
remains to be seen whether AMD software updates will completely install which is what started this problem

Many Thanks Malcolm

 

AMD Software

APU E-300 is a combination of central processing unit(CPU) and graphics accelerator unit(GPU) on a single chip. Since there was no problem with your graphics driver and you already have the recent update you may not install AMD software. To further assist
you, we'd like to know if you have tried checking your Device Manager to check your Display adapters.

To check if your driver is installed in your computer, kindly follow these steps:

• Type Device Manager in your search bar Ask me anything at the left hand corner of your screen.
• Expand Display adapters and check the APU E-300 driver if installed.

Let us know if you need further assistance.