Windows 10: Feature update to Windows 10 - Error 0xc1900201

The error about flash drive usb is what I get when I run windows update and after it fails it tells me that

This is a few years old but says my model isn't supported
Windows 10 - Supported and Unsupported Computer Models — Information Technology

I've emailed the company I got it from

 

Most machines are not officially supported. It would simply cost to much to test and place drivers on their site.

Okay. Please use the inplace upgrade that Dalchina gave you the link to and that I summarized. Then run setup from there.

 

Do you mean the reinstalling windows 10?
How come the one they have put on doesn't work but the new one will? Have the place I got it from screwed up? Could you explain what has happened?
Am.i okay to wait to see what they say
Ive got no dvds to use and I'm a bit out my depth
Will the partition be deleted do.i need to set a new one...
I don't have a windows 10 disk or authentication code etc

 

This is not a re-installation of Windows per say. It is an inplace repair / upgrade.

I'm not sure that this will work. Dalchina, who is quite knowledgable, has suggested may there is not enough free space to create a new partition. Hence I suggested reducing C: to give you that space.

We have a quite a few suggestions going on and some of this will get down to elimination. Try the inplace repair upgrade.

Please do not worry about DVD's and licenses. Windows 10 is takes care of that for you. When you use the media creation tool it puts everything Windows on the USB key. No DVD required. Should you have to re-install clean Microsoft has fingerprinted your machine. Assuming your version is legal and activated MS will activate all subsequent re-installs on this hardware.

So head back to Dalchina's link's and make yourself a key. Then navigate to setup and double click.

If this doesn't work we can try resizing C: and finally using the key you can clean install or return it and say you fix it.

Of course you can wait, you are the owner.

ken

 

There is no test to run....all I wanted you to do is either give me those numbers off the back of your Dell or input the service tag number in to find out whether or not that Dell supports windows 10. Also see if you have all the latest system drivers and latest BIOS installed.

 

Service Tag: BW3K64J
I RAN DIAGNOSTIC and driver updates and said all fine, couldnt find the BIOS details?

 

is this what you mean?

If so here are the tutorials to follow:
1. Download a Win 10 iso:
Download Windows 10 ISO File[/U][/URL]
2. Create a bootable disk: (or you could burn a DVD if you have a DVD drive)
Create Bootable USB Flash Drive to Install Windows 10[/U][/URL]
3. How to do a clean install:
Clean Install Windows 10[/U][/URL]

I called the company where i got it from and they said they would be in touch with 24 hours as told them I am not happy at all with this

 

Yes Item number 2 to create a bootable USB drive. You will not boot from this drive. You will do an inplace repair / upgrade following this.

Repair Install Windows 10 with an In-place Upgrade

 

They sent me a reply saying

We do all the updates without any problems.

You may have to reinstall windows and hopefully the issue will be resolved


I told them this isn't good enough. Should I ask them for the windows 10 disk so i don't have to do the confusing 3 steps mentioned?
To me they should fix this as they sent it faulty

 

Your choice and it should be under warranty.

Creating USB key with code is very easy. Head here

https://www.microsoft.com/en-ca/soft...load/windows10

download tool. Double click on tool to execute, say you want to update another machine, click on create USB. (Need 8GB Usb Thumb drive).

Key made.

You then can navigate to key and double click setup. It is recommend that you disable secure boot in BIOS, yours might not be on.

Clean install would be next and as you have key most of the work is done. I say this as you have no programs or data on machine.


Ken

 

Hi
THANKS for the reply. The pace i got it from are sending me a recovery disk. Will that mean I don't need to do the iso thing? And can just put the disk in?

 

Should but you never had to do iso thing. The USB key process I outlined eliminates the need.

So when you get disk what is plan. Clean install. If so please post the same disk picture you originally posted so we can see if anything is different. You will then likley have to do the upgrade with fingers crossed.

Good luck.

 

So do I just put the disk in follow the prompts and fresh install or is there more to it? Sorry if I'm sounding dumb

 

You are not sounding dumb. Everyone starts at the beginning.

When you get disk you will boot from disk, I think either F10 or F12 is the boot menu, pick dvd. Then yes follow the prompts.

I would add an extra step, when asked what type of install pick Custom Install, it will ask where, delete all the existing partitions, then proceed. Let Windows assign the new partitions.

Now when you boot from DVD you encounter a secure boot message. If so you would enter BIOS and disable. Lets not get to far ahead as that will just generate unnecessary concerns.

You will be asked for product key. Just click I do not have Product key.

Here is our clean install tutorial.

Clean Install Windows 10

You can read.

 

Just to add....check out youtube on how to do this. At least this way you will get a visual on what you are about to do.