Windows 10: • Feature update to Windows 10, version 1607. Problems

Attempt CBS attach.

 

Failures at this point indicate Driver problems
please open device manager, any with an exclamation mark small down arrow or reported as problem devices.


Roy

 

I bought my computer which came with Windows 7. Not long after I was offered a free upgrade to Windows 8, and later Windows 10. There are hidden partitions on my HDD which have recovery files.

 

Everything in DM seems ok. There are 2 devices open when I go in there. My webcam and my wireless AIO printer. But they claim the best drivers are already installed. No exclamation marks. Printer has a down arrow.

 

Photospark is shown with a down arrow, dissabled, please enable it.
On another note there are NO W10 drivers available on HP's website for your model!

Roy

 

I enabled it and the down arrow is gone now.

 

If you dont use that printer any more go to Devices and remove it, and any others from the "past" you dont use, if it gives you the option to uninstall drivers as well, do so.

Reboot.

Try the upgrade again.
note please dissconnect from your Wireless printer

Roy

 

The printer is usually off except when I need to use it. It has been turned off on all update attempts. Should I still uninstall it?

 

A note from SFC tutorial:

SFC quite often requires several runs to repair all errors. If the message as in your screenshot is shown you should just restart PC and then run SFC /SCANNOW again.

Tutorial: SFC Command - Run in Windows 10

 

Will do.

 

I'm still leaning to the view is that it's something broken in the existing installation which the reinstall can't configure to install 1607.
The fact that DISM found issues which it can't fix automatically also bears out that something is wrong with the original install.

That said, it may be that the combination of switching off IIS and running SFC may have cleared enough issues to allow a Restart and reinstall. Having as few devices as possible connected during an install isn't a bad approach either.

I'm not unduly bothered that HP haven't issued Windows 10 drivers - the laptop I use day-to-day doesn't even have Windows 7 drivers on the OEM's website and it still runs Windows 10. You could be unlucky though

I see Kari's just posted while I was writing that- I think Kari knows more than me about such things.

The last resort is to clean install Windows from scratch, but that means taking backups (I'd have more than one) deleting everything and reinstalling all software, so is not an easy option, so I'd be trying other things first.

 

Counting the first time I ran sfc, I have run it a total of 4 times with a reboot between each one. It still says the same things a the cmd pic I inserted before. I take all you folks say very seriously, and follow your instructions as close as I understand them. Sadly, I must leave for a couple of hours, but will return to this discussion asap.

 

Ok, I'm back. Just before logging in here, I unchecked iis, unplugged my USB drives, disabled Win Defender, printer is off, and tried the update again. Same failure as all the rest.

 

Do you have a spare empty HDD? If so you could reassure yourself that 1607 can be installed and run on your PC by swapping out your drive, putting the empty drive in and doing a clean install. If that works you would have ruled out a hardware conflict, if it doesn't you may get more clues as to what the problem is.

 

If I swapped out my HDD, I would not know how to install Win10 clean. There is no Windows 10 disk.