Windows 10: Feature update to Windows 10, version 1809 x64 2019-06B - Error 0x80070002

Hello, I have been receiving this error for the update and am at wits end to figure it out. I am not very tech savvy so am doing my best. I will give the info I think necessary to help you help me and the steps ive taken thus far. Included are media creation tool (using flash drive,) uninstall of third party antivirus, win 10 update assistant and others.



OS Name Microsoft Windows 10 Home
Version 10.0.16299 Build 16299
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-MQNGG7L
System Manufacturer Dell Inc.
System Model Inspiron 3650
System Type x64-based PC
System SKU 06F7
Processor Intel(R) Pentium(R) CPU G4400 @ 3.30GHz, 3312 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. 3.8.0, 1/10/2019
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Dell Inc.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.16299.371"
User Name DESKTOP-MQNGG7L\BobKo
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.91 GB
Available Physical Memory 1.45 GB
Total Virtual Memory 10.4 GB
Available Virtual Memory 6.39 GB
Page File Space 6.50 GB
Page File C:\pagefile.sys
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes


The first thing I did was run the WU troubleshooter. It says there are pendig updates which we already know. I click apply this fix and then in standard form it goes to Repair win update database corruption so again I click apply this fix. THe following screen says the problems found and whether or not they were fixed.

Potential win update database error detected - NOT fixed

win update components must be repaired - Fixed

check for pending updates - Fixed


So I run it again this time skipping the download and install pending updates fix. and then apply fix for win update databse errors. it then says

check for pending updates NOT fixed (obviously)

potential win update database error detected Fixed

win update comonents must be repaired Fixed


I then return to the windows update page and try to dl and install the update and it still fails.


I dl'd a tool that is called resetWUend.cmd. I run the tool and select the option to reset windows update. sometimes it will complete saying everything is normal and other times it hangs on the renaming of the SoftwareDistribution folder. When attempting to manuall reset the folder via admin cmd - net stop wuauserv , net stop bits , ren c:\win\SoftwareDistribution softwaredistribution.old it will sometimes say access denied. At which point I went into the recovery startup option in settings and was only given a way to mess with the bios UEFI stuff upon restart rather than being able to use the command tool (which I know has to be in admin mode if it was there.)


Frustrated I decided to dl the win 10 update assistant and after running it straight from the computer (admin) it would go through it motions and just before it is ready to install the error We cannot tell if you are ready to update to windows 10 (or something of the like) pops up. So I removed the third party antivirus and tried again. Same result. Then I decided to try the media creation tool (admin). I saved the info to flash drive, disconnected my wifi and still had no third party antivirus on the system. Double clicked setup.exe from the flash drive, went through the same motions the win 10 update assistant did and received again that very same error message.


At one point during my exploits I received an error in something or other that said windows 10 service registration missing or corrupt. I haven't received that error anywhere in my last several attempts to dl and install the update so I don't know if I fixed that or not. It's all very confusing to me and I feel like I'm missing something that is blatantly obvious. Can anyone tell me what I'm doing wrong? or right for that matter. I do not feel comfortable having a machine that is not completely up to date with windows.


Thanks in advance for help with this matter.

:)

 

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Feature update to Windows 10, version 1809 x64 2019-05OOB

Dear Sir/madam,

I will update my laptop up to date , but when it comes to the recent big update i have seen this in the update history.

Feature update to Windows 10, version 1809 x64 2019-05OOB (2)

Last failed install attempt on ‎21-‎05-‎2019 - 0x8024200d

So how can I reinstall the above said update