Windows 10: Feature update to Windows 10, version 2004. Failed to install XX/XX/XXXX - 0xc1900223

Windows 10, version 2004. Failed to install XX/XX/XXXX - 0xc1900223


I looked up the error code on https://support.microsoft.com/en-us/help/10587/windows-10-get-help-with-upgrade-installation-errors

Error


"What it means and how to fix it"


0xc1900223


This indicates that there was a problem downloading and installing the selected update. Windows Update will try again later and there is nothing you need to do at this time.


The machine is an Dell XPS 7390 which appears on the list that Dell have tested for Windows 10 May 2020
https://www.dell.com/support/article/en-uk/sln297954/dell-computers-tested-for-windows-10-may-2020-update-and-previous-versions-of-windows-10?lang=en#XPS-NB-20H1U

• Dell drivers are fully up-to-date.
• I have tried downloading the KB and installing but it said that it wasn't applicable http://www.catalog.update.microsoft.com/Search.aspx?q=KB4565503

• Tried installing using ISO media https://go.microsoft.com/fwlink/?LinkId=691209 "This PC can't be upgraded to Windows 10. Your PC settings aren't supported yet on this version of Windows 10. Microsoft is working to support your settings soon. No action is needed. Windows Update will offer this version of Windows 10 automatically when these settings are supported."
• Confirmed Core isolation disabled
• Tried disconnecting from the internet and upgrading
• Checked log files, but could not find any clues https://support.microsoft.com/en-gb...d-when-you-upgrade-to-a-new-version-of-window

Supposedly the rollout has been delayed due to compatibility issues?

https://docs.microsoft.com/en-us/an...error-updating-from-version-1903-to-2004.html


What is interesting I have another Dell XPS 7390 with the same settings and drivers and it upgraded without any problems.

:)

 

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May 2004 fails with Erroe: 0xc1900223

Simply searching for that error number gives this:
Fix Error 0xc1900223 When Installing Windows 10 Updates >> Winhelponline

which might suggest you have a problem connecting to MS servers- or maybe not.

- this could well prove very optimistic.

Note first that there are known bugs in 2004 which may or may not affect you after a successful update.
The News section carries informative threads per update per build and per feature update:
Known and Resolved issues for Windows 10 May 2020 Update version 2004

It might be wise to wait a while before upgrading e.g. until after the first major update is released.

Considering the article and your error number, you could try upgrading manually- i.e. download the iso file for 2004, upgrade using that without accepting updates at the same time.

Looking at your disk, you have no recovery partition. Whilst that can be the case with MBR installations, I'm unfamiliar with whether the seeming lack of space for one might cause a problem.

How much free disk space do you have on C: ?

A standard recommendation - more particularly when ugrading e.g. from '7 to '10, say, is to remove 3rd party AV. You could research as to whether this may be an issue in others' experience of upgrading to 2004.

For more- see the various logs produced by the upgrade attempt - however these are not diagnostic and may or may not help.

Whilst you can try this:
Reset Windows Update in Windows 10
it may not be relevant to this scenario.