Windows 10: Features update causes blue screen on 2 occasion

Discus and support Features update causes blue screen on 2 occasion in Windows 10 Installation and Upgrade to solve the problem; The last 2 features update on 8/15 and 9/13 caused a windows blue screen on restart. By blue screen I mean it said, "Ooops, something went wrong and... Discussion in 'Windows 10 Installation and Upgrade' started by cyberwasp56, Sep 14, 2018.

  1. cyberwasp56 Win User

    Features update causes blue screen on 2 occasion


    The last 2 features update on 8/15 and 9/13 caused a windows blue screen on restart. By blue screen I mean it said, "Ooops, something went wrong and the system is collecting data." The system seems fine but this occurance is very annoying. Has anyone else experienced this. TIA




    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000004, 0x000000000000012c, 0xffffae00c8b82700, 0xffffd2890683f800). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 9e9e934e-b675-4e56-939d-0a356cf775c9.

    :)
     
    cyberwasp56, Sep 14, 2018
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Sep 14, 2018
    #2
  3. cainegetutua Win User
    Blue Screen of Deaths on a Daily

    I have tried all of the options there, Which is why i included in my post the lists of things that i performed to isolate the cause of bsod. Thanks
     
    cainegetutua, Sep 14, 2018
    #3
  4. Remon Ont Win User

    Features update causes blue screen on 2 occasion

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article
    about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Sep 14, 2018
    #4
Thema:

Features update causes blue screen on 2 occasion

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