Windows 10: fed up trying to keep microsoft photos from crashing

Discus and support fed up trying to keep microsoft photos from crashing in Windows 10 Software and Apps to solve the problem; repair or reset does nothing on Microsoft photos app. tried uninstalling then reinstalling but nothing works.... Discussion in 'Windows 10 Software and Apps' started by davidmatthews6, Nov 30, 2018.

  1. DAVIDMATTHEWS6
    davidmatthews6 Win User

    fed up trying to keep microsoft photos from crashing


    repair or reset does nothing on Microsoft photos app. tried uninstalling then reinstalling but nothing works.

    :)
     
    davidmatthews6, Nov 30, 2018
    #1
  2. STEVE C
    Steve C Win User

    Photos app crashes when trying to print


    Does it crash if you try a different printer? Suggest you uninstall the printer driver then reinstall the latest driver. I guess you have uninstalled/reinstalled the Photos app? Have you tried the Store Apps Troubleshooter, sfc /scannow, chkdsk c; /f etc.?
     
    Steve C, Nov 30, 2018
    #2
  3. BEN201
    ben201 Win User
    Windows Photos App crashes


    So since today my Photos App is crashing as soon as i open it. It goes into a blackscreen for about 2-3 Seconds and than crashes.

    Information about the error:
    This Crash is generating chrash dumps that contain the error code 0xC0000602 in module mrt100_app.dll or 0xc000027b in module twinapi.appcore.dll.

    I found two intresting facts about the error:
    - If I try a system restore to a point created 3 days ago, the App starts working again. A few minutes after using the system, the app starts crashing again.
    - I created a new local account and the app does seem to work on that new account until now.

    Steps I have tried:
    - Reinstall Photos app by uninstalling it using Powershell and rerisntalling it - did not change anything
    - Reregister the App - did not change anything
    - Scan the System with sfc and dism - no errors
    - Use System resstore - see above, did only work for a few minutes.

    Microsoft Support suggested reinstalling Windows, but I do non really want to reinstall the whole system just because one app is not working...
     
    ben201, Nov 30, 2018
    #3
  4. ABN505
    abn505 Win User

    fed up trying to keep microsoft photos from crashing

    Photo App Crashes


    The latest Microsoft update on 8/28/2015 fixed the crashing problem.
     
    abn505, Nov 30, 2018
    #4
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fed up trying to keep microsoft photos from crashing

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