Windows 10: File Corrupt

Hello there,


I have a windows 10 machine and currently I'm getting this error message below:

A corruption was found in a file system index structure. The file reference number is 0x9000000000009. The name of the file is "". The corrupted index attribute is ":$SII:$INDEX_ALLOCATION".


I have Also tried the follow Troubleshoot:

9:40 10:10 30mins Error code #56
- Called microsoft talked to Irin
- transfered to windows support talked to Maggie
- transered to technical support person talked to Kartik
- In order to troubleshoot they asked me to enter the PC first, however i can only enter after 1pm. Got a reference number from them and will contact back at 1pm than follow up the steps given by them.
13:45 15:00 1hour 15mins
- Called microsoft, the first call got disconnected.
- Second call got through.
- Talked to Vijay and explained the issue we are facing
- Remote in and updated BIOS from 3/6/2018 to 5/24/2019
- Install windows 10 updates.
Capture.PNG Capture2.PNG Capture3.PNG

Made calls again to Microsoft and it gave the same respond, therefore suggested to call pax8 and we talked to Ezekeil Schmalz to get a solution on the error code. The solutions were:
- Safe Mode
- Restore Point
- Change the HDD
- Plug in as Secondary HDD
- Reset the OS
Other solutions he stated has already been tried, and the list above has more of solutions that cannot be done remotely.


Need Help Please

:)

 

Corrupted file RAR

If the archive has been created using WinRAR, why don't you try WinRAR itself? It has a built-in repair feature for repairing corrupted archive (ZIP as well as RAR). Follow the steps given below:

• Open WinRAR application in your system.
• Now click on File tab > Open or simply press Ctrl+O.
• A small window "Find Archive" will pop up. Locate the corrupt RAR archive from your system directory and select it.
• Now click Open button.
• Click Tools tab > Repair archive or simply press Alt+R.
• Again a small window "Repairing File name.rar" will pop up.
• Now click Browse to select a location to save the repaired archive.
• Check the box "Treat the corrupt archive as RAR" and click OK.
• WinRAR will start repairing of corrupt RAR archive. Once it gets completed click Close.

I hope the above steps will help you repair the corrupted RAR archive.

Thanks.

 

Corrupt file - Can't fix. [Fixed]

Hi Vincent,

Thank you for posting your concern here in Microsoft Community.



Before proceeding, please check if the same issue occur when logged in through a different user account.

Ref: http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts

Please perform the below steps and see if it helps to resolve the issue.

This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
the below given steps:

• Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
• In Command prompt type sfc/scannow and press enter.
• Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

• Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
• In command prompt, type the following commands and press Enter after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

• Close the command prompt and restart the PC and check if it works.

Hope this information helps. Please post us if you need any further assistance with Windows.

Thank you.

 

Programs not working

In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.