Windows 10: "File Exists" Error When Creating New Folder in Explorer

Got an odd one for you:

A user is in File Explorer, right-clicks, and tries to create a new folder. She gets an error that says File Exists.

There is already a folder called New Folder in the folder that she's currently in. As well as a New Folder (2), New Folder (3) etc. If I delete the folder called New Folder, and she tires again, it works, and Windows creates another folder called New Folder.

But why isn't it sequentially creating the next New Folder (#) in line, the way its supposed to?

This is on a mapped network connection to an FTP, if that matters. But numerous other users connect to that same FTP, and none are having this problem.

Any ideas?

:)

 

creating new folder problem in windows 10 creator

Hi Gudiya,

The problem you've encountered in creating a folder could be caused by software or program conflict as the issue appeared a few days after installing the Windows 10 Creators update. For us to know if this only occurs when creating a new folder from the desktop,
we suggest that you try creating a new folder using a keyboard shortcut or from File Explorer. Please refer to the steps below:

Creating a new folder using a keyboard shortcut.

• Click on the desktop.
• Press CTRL + SHIFT + N.
• A new folder should be created.

Creating a new folder from File Explorer.

• Open File Explorer.
• Hover your mouse on the location where you want to create a new folder.
• Right-click it, go to New > Folder.

In case the problem persists, then we suggest that you go ahead and perform a clean boot. Doing so will start your computer using minimal drivers to help us determine what conflict is causing the problem. Check out
How to perform a clean boot in Windows for the detailed steps.

Let us know the result so we can further assist you.

Regards.

 

I cant create a new folder in windows 10

Hi,

As the scans were not able to find any corrupted system files, we recommend that you try creating a new folder through
File Explorer. To do this, kindly follow the steps below.

• Press Windows key and type "file explorer" to open File Explorer.
• Click Desktop.
• Under the Home tab, select the New folder option.
• Create a name for your folder.

Let us know if you were able to create a new folder by following the steps provided.

 

creating new folder problem in windows 10 creator

Thanks, the step you mentioned

Click on the desktop.

• Press CTRL + SHIFT + N.
• A new folder should be created.
• Creating a new folder using a keyboard shortcut.

It's working for me. But my new folder option is not working anywhere not in desktop as well as not in file explorer. Whenever I am placing my cursor on new folder option, its first spinning for few seconds then goes to close the file
explorer and refresh the desktop once.