Windows 10: File Explorer and Quick access empty and not loading

Discus and support File Explorer and Quick access empty and not loading in Windows 10 Support to solve the problem; Hi Brink, Any idea why this is happening now after update? 179906 Discussion in 'Windows 10 Support' started by ClassicD, May 24, 2021.

  1. ClassicD Win User

    File Explorer and Quick access empty and not loading


    Hi Brink, Any idea why this is happening now after update?

    :)
     
    ClassicD, May 24, 2021
    #1
  2. Mark Ole Win User

    Quick Access Crashes Explorer

    Hi Bill,

    Quick Access is a new feature in Windows 10 File Explorer navigation pane which helps users quickly navigate to locations which are frequently used. However, if you're having issues with Quick Access, you can try to disable and enable it. To disable Quick
    Access, follow these steps:

    • Type File Explorer Option in the search box.
    • Click on File Explorer Options.
    • Under General tab, choose This PC in the Open File Explorer to: drop down menu.
    • Uncheck Show recently used files in Quick access and
      Show frequently use folders in Quick access.
    • Click Apply an OK.
    • Restart the computer and re-enable Quick access.

    Let us know how it goes after performing the suggested troubleshooting steps.
     
    Mark Ole, May 24, 2021
    #2
  3. File Explorer/Quick Access

    I recently started having a problem with File Explorer and Quick Access. When I start my computer, all works fine but then gradually the files as listed in File Explorer and Quick Access start to disappear and soon there are none present. I need to
    restart and again they are there but also again they start to disappear. Has anyone else had this problem and any suggestion to correct? Thanks/

    Moved from: Windows 10 / Ease of access / PC
     
    William L Hurley, May 24, 2021
    #3
  4. Suman_B Win User

    File Explorer and Quick access empty and not loading

    In File Explorer Quick Access

    Hi,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity and to assist you accordingly, we would need some information.

    1. What exactly do you mean by “old firefox”?

    Quick Access is basically showing you folders that you frequently used, and showing you files that you’ve recently accessed.

    If you want to clear the files from file history, you can right click on the file and click on 'Remove from Quick Access"

    I suggest you refer the below steps to clear file history.

    1. Click Start and type: file explorer options and hit Enter or click the option at the top of the search results.
    2. Now in the Privacy section make sure both boxes are checked for recently used files and folder in Quick Access and click the Clear button.

    Cookies
    are stored on your computer by websites you visit and contain information such as site preferences or your login status, refer this article on
    Enable and disable cookies.

    Refer this article on Disabling third-party cookies in Firefox.

    Thanks,

    Suman.B

    Microsoft Community – Moderator
     
    Suman_B, May 24, 2021
    #4
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File Explorer and Quick access empty and not loading

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