Windows 10: File Explorer Crash

Discus and support File Explorer Crash in Windows 10 Ask Insider to solve the problem; When I right click on a file or folder in the desktop or File Explorer, the desktop or File Explorer will crash and I don't know how to fix it. Any... Discussion in 'Windows 10 Ask Insider' started by /u/iAmChumby, Aug 1, 2020.

  1. File Explorer Crash

    When I right click on a file or folder in the desktop or File Explorer, the desktop or File Explorer will crash and I don't know how to fix it. Any help will be appreciated! Update: I found out that it's only happening with all of my .png and .jpg files. Every other file type I have such as .exe, .dll .crx, and more works fine. Is it some sort of Windows process gone wrong? Or is it some form of malware?

    submitted by /u/iAmChumby
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    /u/iAmChumby, Aug 1, 2020

  2. file explorer crashes

    Effective Way to Solve the File Explorer Crashes Issue

    You can try the following steps:

    1. Tap down the Windows button first to activate the search bar.
    2. After that, in the search bar type control, and then click on the top-most search result, that is on Control Panel.
    3. Next, in the search bar type file.
    4. Now, from the search results click on File Explorer Options.
    5. Then, click on the Clean button.
    6. Lastly, click on Apply and then on OK.

    References: https://www.****/knowledge/solved-windows-10-file-explorer-crash-easy-way/
    JuanSmith2, Aug 1, 2020
  3. Gencijs Win User
    File explorer keeps crashing in Win 10


    I did the steps you wrote. All the settings were as you suggested. The File Explorer keeps crashing.
    Gencijs, Aug 1, 2020
  4. File Explorer Crash

    File Explorer crashes.

    Hi John,

    The crash issue that you are experiencing with File Explorer can occur due to several reasons, such as, corrupted system files, missing system files, etc. To better assist you, kindly answer the following questions:

    • When did the issue start? Have you made any significant changes to your computer before the issue started?
    • Are you getting any error messages?
    • Have you taken any troubleshooting steps yet? If yes, what are the troubleshooting steps that you've taken so far? This is for us to avoid providing the same steps.

    We look forward to your response.
    Joshua Her1, Aug 1, 2020

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