Windows 10: File Explorer crashes after Right Click in Desktop

Discus and support File Explorer crashes after Right Click in Desktop in Windows 10 Software and Apps to solve the problem; Hello everyone! I'm loving the new Windows 10! But this problem is really bugging me. Whenever I right-click a file anywhere on the Desktop, the... Discussion in 'Windows 10 Software and Apps' started by classic20, Aug 5, 2015.

  1. classic20 Win User

    File Explorer crashes after Right Click in Desktop


    Hello everyone!

    I'm loving the new Windows 10! But this problem is really bugging me.

    Whenever I right-click a file anywhere on the Desktop, the File Explorer crashes briefly and then comes right back up. This does not happen anywhere else, only on the Desktop.

    I tried going to "HKEY_CLASSES_ROOT/*/shellex/ContextMenuHandlers" with RegEdit and removing some of them, but to no avail.

    Anything to point me in the right direction or any suggestions?
    Thank you in advance!

    :)
     
    classic20, Aug 5, 2015
    #1
  2. shuQin89 Win User

    Window 10 file explorer

    File Explorer Crashing After Right Click On Desktop in Windows 10
     
    shuQin89, Aug 5, 2015
    #2
  3. CaseyRBB Win User
    Double-Click causes Remote Desktop to crash...

    We have a remote work-station that crashes in Remote Desktop when a file is double-clicked or opened in file explorer of the remote desktop. Can you advise and provide possible causes and solutions to this problem?

    To clarfiy:

    1. Login into remote work-station using remote desktop

    2. Open file explorer

    3. Double-click, or right click on a file, and select open file

    4. Remote Desktop crashes

    We are able to log-in back into remote desktop and the work-station without either system crashing but, if the same procedure is done again, Remote Desktop will crash.

    Thankfully,

    Casey
     
    CaseyRBB, Aug 5, 2015
    #3
  4. topgundcp Win User

    File Explorer crashes after Right Click in Desktop

    Download: ShellExView - Shell Extension Manager For Windows
    NOTE: download version 1.97 or later, else Restart Explorer won't work in step 4


    • This program does not require installation, just right click and run as Administrator
    • From the menu, click on Options then click on Filter by Extension Type and select Context Menu. Also put check marks as shown

      File Explorer crashes after Right Click in Desktop [​IMG]
    • Click on the screen, Hold down CTRL Key+A to select all then click on the red button on top left corner to disable all.
    • Click on the Options again and select Restart Explorer
    • Now try to right click on desktop to see if it fixes your problem. If it does then start to enable one by one and repeat step 4 until the problem occurs again, that's the offending extension.

     
    topgundcp, Aug 5, 2015
    #4
  5. classic20 Win User
    I have ShellExView downloaded already, but I didn't know how to properly use it. Thank you for that helpful link.
    I disabled all the "pink background" entries (installed by a third-party app) and it really did fix it (at least for the moment it seems).
    Thank you very much! *Biggrin

    Note: It seems the "Restart Explorer" option doesn't work on ShellExView. It only closes File Explorer and leaves you with a black screen. For anyone having the same problem, I restarted File Explorer by going to Task Manager (Ctrl+Alt+Delete) and opening a new process "explorer.exe".

    Thank you again Topgundcp! *cake
     
    classic20, Aug 5, 2015
    #5
  6. vano Win User
    In Windows 7 IO have deleted entry from
    [HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\BriefcaseMenu]\

    Works immediately.
     
  7. It seems that there's a bunch of misbehaving shell extensions for Windows 10, but...
    Here's what fixed this for me...
    Using the ShellEx program... ShellExView - Shell Extension Manager For Windows
    Through the process of elimination I disabled the SpyBot Search & Destroy Shell Extension, and, instant SUCCESS.
    Be Aware, I disabled this once, enabled it again and it continued to work properly until a reboot, then it was right back to where it was.

    File Explorer crashes after Right Click in Desktop [​IMG]
     
    sthomas128, Mar 13, 2016
    #7
  8. KPM
    kpm Win User

    File Explorer crashes after Right Click in Desktop

    Uninstalling MalwareBytes seemed to have fixed it for me.
     
  9. fcasteve Win User
    I was having the right-click issue with Windows 10 File Explorer, too and found this thread. In addition, over time Explorer would become non-responsive when clicking the Start button. I downloaded ShellExView and through trial and error, found that the Carbonite context menu was the culprit. After disabling that, all is right with the world. Thank you for posting on this topic!!
     
    fcasteve, Mar 21, 2016
    #9
  10. vandiere Win User
    Disabled SpyBot Search&Destroy in the context menu fixed my issue.
     
    vandiere, Apr 2, 2016
    #10
  11. herono11 Win User
    thanks buddy. The spybot solution worked for me... much appreciated for doing the hard work
     
    herono11, May 10, 2016
    #11
  12. You're Welcome.
    Glad It Helped...
     
    sthomas128, May 10, 2016
    #12
  13. random Win User

    File Explorer crashes after Right Click in Desktop

    Made a profile just to leave this comment: AVG was the culprit in my case, it seems to me that anti-virus programs seem to be the ones causing most of the problems, so I would use ShellExView as the others said and start by disabling the anti-virus context menu options. If that doesn't work, then you get to do them individually like topgundcp's link said.
     
    random, May 17, 2016
    #13
  14. cdmjcdmj Win User
    Tried everything and saw this solution and uninstalled Malwarebytes and everything works fine. Malwarebytes is looking into it. Had me run some diagnostics and sent them the reports. Regardless, don't think I'll go back to using Malwarebytes.
     
    cdmjcdmj, Jun 2, 2016
    #14
  15. drweirdo Win User
    Thanks for posting this tpoic. I disabled Format Factory context menu and all is good now.
     
    drweirdo, Jun 7, 2016
    #15
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File Explorer crashes after Right Click in Desktop

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