Windows 10: File Explorer Crashes and Critical Error on Windows Start Menu

Help!

File Explorer will not open - constantly crashes

Windows Start Menu will not open - Critical Error Message stating it will try to fix next time I sign in but this does not work. Have tried safe mode - no luck, removing battery from laptop, uninstalled Dropbox, unable to create a new user profile as unable to access file explorer as above either.

More rubbish out there on help threads than I can poke a stick at!

Please help

Andrea

:)

 

Critical Error with Start Menu

Hi,



Thank you for contacting Microsoft Community.

• What is the exact error message are you getting?

I would suggest you to refer to the suggestions provided by Ravinath P on October 5, 2015 and check if it helps.

“Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.”

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Critical Error - Start menu

Hi,



Thank you for your reply.



I suggest you to try the steps provided by Ravinath P in the link below.

“Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.”



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Critical Error on Start Menu

Hi Kimberly,

Sorry to know that Start menu keeps asking for a password and gives an error.

Do not worry, it can be fixed.

It could be due to third part security software or missing/corrupt files or missing updates.

I suggest you to try the steps provided by PaulSey replied on August 21, 2015, in the link below.

Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.

Critical Error – Start menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.

Anti Virus Disclaimer : Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

Here are some things you can try if you’re having problems opening the Start menu or Cortana.

Get help with the Windows 10 Start menu:

http://windows.microsoft.com/en-us/windows-10/get-help-windows-start-menu

Please get back to us with the results to assist you further.

Thank you.