Windows 10: File Explorer crashes as soon as I double click on a folder

Discus and support File Explorer crashes as soon as I double click on a folder in Windows 10 Support to solve the problem; Win version 1909 build 18363.720 About two weeks ago, before 1909, file explorer would occasionally close rather than responding to my double click on... Discussion in 'Windows 10 Support' started by mlg, Mar 15, 2020.

  1. MLG
    mlg Win User

    File Explorer crashes as soon as I double click on a folder


    Win version 1909 build 18363.720
    About two weeks ago, before 1909, file explorer would occasionally close rather than responding to my double click on a folder. But it was very occasional and always fixed itself after a restart. Suddenly I can't open a single drive, nor a folder within a drive without having file explorer close and return me to whatever was open before - often my desktop. This is a desktop computer with five hard drives (four are SSDs) and it happens on all of them.

    Event log shows critical errors and warnings but I don't know how to address them.

    Application error ID 1000
    Faulting application name: explorer.exe, version: 10.0.18362.693, time stamp: 0x587c1978Faulting module name: DUI70.dll, version: 10.0.18362.1, time stamp: 0xf7c4bdf4Exception code: 0xc0000005Fault offset: 0x0000000000022068Faulting process id: 0x25fcFaulting application start time: 0x01d5fa95a6a56121Faulting application path: C:\WINDOWS\explorer.exeFaulting module path: C:\WINDOWS\system32\DUI70.dllReport Id: 75f7734f-ad11-40ad-9488-3eca9732af7dFaulting package full name: Faulting package-relative application ID:

    Before the above:
    Warning Kernel Event Tracing ID 1
    The backing-file for the real-time session "DefenderApiLogger" has reached its maximum size. As a result, new events will not be logged to this session until space becomes available. This error is often caused by starting a trace session in real-time mode without having any real-time consumers.
    (if this relates to MS Defender, I don't use it; I use Eset NOD 32)

    Then two warnings: distributed com (been getting this forever) and the other something about my system not having been tested for Windows Hello ???

    Error - User Profile Service ID 1552
    User hive is loaded by another process (Registry Lock) Process name: C:\Windows\System32\svchost.exe, PID: 7852, ProfSvc PID: 2104.

    Since this became progressively worse over a period of about 2 weeks I cannot pinpoint an event that started it. I'd greatly appreciate a roadmap as to how to trace the problem. It's hard to use the computer effectively with such limitations on access and I use it for work - particularly now.
    Thanks for any and all thoughts and suggestions.

    :)
     

  2. File explorer opens but crashes

    original title - File explorer

    File explorer opens but crashes as soon as I try to open any folders in it including when I double click on the drives in the side bar. I have been able to open a drive by creating an icon to it and play files that are open in that file but when I try to
    open a subfolder it crashes. Help please?
     
    MilanderJJM, Mar 15, 2020
    #2
  3. Windows 10 Quick Access: Folder & File Grouping (QA grouped by type, folder or file) ceased working

    Actually, apologies, I spoke too soon, I rebooted (still had same issue which emerged after a Win10 crash this AM for unknown reason) then executed your suggestion (which to be clear for others was the following steps):

    • Opened "File Explorer"
    • Went to View
    • Selected Options from toolbar
    • Selected Change Folder and Search Options - this opened Folder Options box
    • Selected View for View tab
    • in Folder Views box clicked on Reset Folder
    And voila, worked. Earlier try not sure why it did not work but after reboot (and with continued Quick Access issue) this worked.
     
    WilliamFellows, Mar 15, 2020
    #3
  4. File Explorer crashes as soon as I double click on a folder

    file explorer crashes

    Effective Way to Solve the File Explorer Crashes Issue

    You can try the following steps:

    1. Tap down the Windows button first to activate the search bar.
    2. After that, in the search bar type control, and then click on the top-most search result, that is on Control Panel.
    3. Next, in the search bar type file.
    4. Now, from the search results click on File Explorer Options.
    5. Then, click on the Clean button.
    6. Lastly, click on Apply and then on OK.

    References: https://www.****/knowledge/solved-windows-10-file-explorer-crash-easy-way/
     
    JuanSmith2, Mar 15, 2020
    #4
Thema:

File Explorer crashes as soon as I double click on a folder

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