Windows 10: File Explorer Crashes

Discus and support File Explorer Crashes in Windows 10 BSOD Crashes and Debugging to solve the problem; File Explorer stops responding every single time I try to navigate to and open a document. I have just spent 4 horrible hours with tech support from... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Frustrated_229, Aug 15, 2019.

  1. File Explorer Crashes


    File Explorer stops responding every single time I try to navigate to and open a document. I have just spent 4 horrible hours with tech support from both Microsoft and Lenovo who both want to charge me to fix this. It can't be this hard.


    So far, they have suggested that I need a Windows update. I checked. I don't.

    They said One Drive was too full. I've used 4.99 MB of 5 GB. That's not full.

    They restarted the service. It didn't help.

    I changed the settings to view the open files in a new window. It worked for 3 minutes.


    Can somebody, please, please, please help me?

    :)
     
    Frustrated_229, Aug 15, 2019
    #1

  2. Windows Explorer crashing due to large files

    thats wierd... iv never had a large file crash explorer before....


    and i have files ranging upto 80GB...
     
    slyfox2151, Aug 15, 2019
    #2
  3. File Explorer crashes.

    Hi John,

    The crash issue that you are experiencing with File Explorer can occur due to several reasons, such as, corrupted system files, missing system files, etc. To better assist you, kindly answer the following questions:

    • When did the issue start? Have you made any significant changes to your computer before the issue started?
    • Are you getting any error messages?
    • Have you taken any troubleshooting steps yet? If yes, what are the troubleshooting steps that you've taken so far? This is for us to avoid providing the same steps.

    We look forward to your response.
     
    Joshua Her1, Aug 15, 2019
    #3
  4. Jaune Bel Win User

    File Explorer Crashes

    Windows explorer (File explorer) Keeps crashing

    Hi,

    For us to know more about this issue, kindly answer the following questions:

    • Are you getting any error messages whenever the File Explorer crashes?
    • Are you experiencing other issues aside from this after the update?

    We suggest that you check on this article on
    How to perform a clean boot in Windows
    and try to open the Windows File Explorer again. If the issue still persists, you can check on this

    link
    and try the second method given by ThofikAhamad.

    Let us know how it goes.
     
    Jaune Bel, Aug 15, 2019
    #4
Thema:

File Explorer Crashes

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