Windows 10: File Explorer Freezes Sometimes

Discus and support File Explorer Freezes Sometimes in Windows 10 Support to solve the problem; Hello,Yesterday (24-Jan-2020) installed update KB4534321.Today I noticed that sometimes windows file explorer freezes.Tried to close its window in the... Discussion in 'Windows 10 Support' started by Motim, Jan 25, 2020.

  1. Motim Win User

    File Explorer Freezes Sometimes

    Hello,Yesterday (24-Jan-2020) installed update KB4534321.Today I noticed that sometimes windows file explorer freezes.Tried to close its window in the taskbar, once it worked, reopened, it was frozen. Rebooted computer, now it works.Does this update causing the trouble or something else ?Ran virus chk, sfc scan chk, no findings, no error messaged.Answers will be appreciated.Thanks

    Winver 1809 17763.1012 x64

    Motim, Jan 25, 2020

  2. File Explorer freezes when hovering the cursor over the "create" section.

    Hi Alex,

    To better assist you, we'd like to know the following:

    • Did you make any changes prior to this issue?
    • Are you getting any error messages after File Explorer freezes?
    • What troubleshooting have you done so far?
    In the meantime, we suggest you restart Windows Explorer by following the steps below:

    • Type Task Manager in search bar.
    • Click Task Manager.
    • On the pop-up window, under Windows processes, scroll-down to
      Windows Explorer.
    • Right-click Windows Explorer, and click Restart.
    We look forward to your response.

    Thank you.
    Kenneth Mon, Jan 25, 2020
  3. Erika Aro Win User
    window file explorer freezes while black strip comes above the explorer window

    Hi Sunny,

    Windows Explorer freezes may be due to third-party programs or virus infection. As an initial troubleshooting step, temporarily disable your antivirus programs. After that, replicate the issue if it will freeze. You can enable your antivirus program after
    we troubleshoot.

    If the issue persists, you can try refreshing/restarting Windows Explorer by following these steps:

    • Open Task Manager by typing it in the Cortana search bar, then press Enter.
    • Look for Windows Explorer, then right-click it and select End task.
    • The taskbar will disappear at the bottom of your screen.
    • On the Task Manager, look for any installed application like your browser.
    • Right-click it and select the Open file location. A new window will appear.
    • Click the File tab and select Open Windows Powershell, then select Open Windows Powershell as administrator.
    • Type in explorer.exe and press Enter.

    It should put the taskbar back at the bottom of your screen. Check if it will freeze again.

    Keep us posted after performing the troubleshooting steps.
    Erika Aro, Jan 25, 2020
  4. File Explorer Freezes Sometimes

    Windows Explorer freeze

    Hi Igor,

    For us to better assist you, we'd like to ask a few questions with regard to freezing File Explorer.

    • Have you made any changes to your computer before experiencing this issue?
    • Have you tried any troubleshooting steps before posting this concern? If yes, what are those?

    Looking forward to your response.
    Reymichael Ros, Jan 25, 2020

File Explorer Freezes Sometimes

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