Windows 10: file explorer freezes when i right click on a file

Discus and support file explorer freezes when i right click on a file in Windows 10 BSOD Crashes and Debugging to solve the problem; file explorer freezes when i right click on a file, i ran sfc /scannow but it reports that nothing is wrong.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by HelpMeAhhhh, Dec 30, 2020.

  1. file explorer freezes when i right click on a file


    file explorer freezes when i right click on a file, i ran sfc /scannow but it reports that nothing is wrong.

    :)
     
    HelpMeAhhhh, Dec 30, 2020
    #1

  2. File Explorer freezes when hovering the cursor over the "create" section.

    Hi Alex,

    To better assist you, we'd like to know the following:

    • Did you make any changes prior to this issue?
    • Are you getting any error messages after File Explorer freezes?
    • What troubleshooting have you done so far?
    In the meantime, we suggest you restart Windows Explorer by following the steps below:

    • Type Task Manager in search bar.
    • Click Task Manager.
    • On the pop-up window, under Windows processes, scroll-down to
      Windows Explorer.
    • Right-click Windows Explorer, and click Restart.
    We look forward to your response.

    Thank you.
     
    Kenneth Mon, Dec 30, 2020
    #2
  3. Erika Aro Win User
    window file explorer freezes while black strip comes above the explorer window

    Hi Sunny,

    Windows Explorer freezes may be due to third-party programs or virus infection. As an initial troubleshooting step, temporarily disable your antivirus programs. After that, replicate the issue if it will freeze. You can enable your antivirus program after
    we troubleshoot.

    If the issue persists, you can try refreshing/restarting Windows Explorer by following these steps:

    • Open Task Manager by typing it in the Cortana search bar, then press Enter.
    • Look for Windows Explorer, then right-click it and select End task.
    • The taskbar will disappear at the bottom of your screen.
    • On the Task Manager, look for any installed application like your browser.
    • Right-click it and select the Open file location. A new window will appear.
    • Click the File tab and select Open Windows Powershell, then select Open Windows Powershell as administrator.
    • Type in explorer.exe and press Enter.

    It should put the taskbar back at the bottom of your screen. Check if it will freeze again.

    Keep us posted after performing the troubleshooting steps.
     
    Erika Aro, Dec 30, 2020
    #3
  4. file explorer freezes when i right click on a file

    File explorer

    Hi Mick,

    I am sorry to know that the File Explorer is not working on the Taskbar.

    I suggest you to right-click on it to unpin it from the task bar.

    Then search for File Explorer in Search. Then right-click on it to Pin it to Taskbar.

    If the issue persists, try the steps below.


    • Type CMD in Search. Right click on it to run as an administrator.

    • Type the following 4 commands at the Command prompt:
    dism /online /cleanup-image /restorehealth

    sfc /scannow

    powershell

    Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}


    • Close the CMD window.

    • Check to see if the issue is resolved. If not, restart the PC.
    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, Dec 30, 2020
    #4
Thema:

file explorer freezes when i right click on a file

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