Windows 10: File Explorer freezes when i select files

When i try to open a file and i click on it the spinning wheel appears and file explorer freezes, but it only works with apps if they are in a folder. If i try pinned apps, the ones on the desktop or if i search for them they work fine. This doesn't happens to folder. Can anyone tell me why this happens?? Thanks in advance

:)

 

window file explorer freezes while black strip comes above the explorer window

Hi Sunny,

Windows Explorer freezes may be due to third-party programs or virus infection. As an initial troubleshooting step, temporarily disable your antivirus programs. After that, replicate the issue if it will freeze. You can enable your antivirus program after
we troubleshoot.

If the issue persists, you can try refreshing/restarting Windows Explorer by following these steps:

• Open Task Manager by typing it in the Cortana search bar, then press Enter.
• Look for Windows Explorer, then right-click it and select End task.
• The taskbar will disappear at the bottom of your screen.
• On the Task Manager, look for any installed application like your browser.
• Right-click it and select the Open file location. A new window will appear.
  
• Click the File tab and select Open Windows Powershell, then select Open Windows Powershell as administrator.
• Type in explorer.exe and press Enter.

It should put the taskbar back at the bottom of your screen. Check if it will freeze again.

Keep us posted after performing the troubleshooting steps.

 

File Explorer Freezes when I select this .wav file

Hi Ashkan,

The issue may occur due to corrupted files. In order for us to assist you, we need to gather additional information:

• Were there any changes prior to the issue?
• Were there any error message?

In the meantime, we suggest to run this article:
Using System File Checker in Windows 10. It contains troubleshooting steps pertaining to the issue.

We look forward to your response.

 

Files in File Explorer crashes on Windows 10

Hi Anubhav,

Do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue;

• What is the make and model of your computer?
• Were you able to see any error code/ error message when the system randomly freezes?
• Does the system freeze specific to any particular task on your computer?

I suggest you to perform the below troubleshooting steps and check.

Method 1: Run System Maintenance Troubleshooter

System Maintenance troubleshooter finds and clean up unused files and shortcuts and performs maintenance tasks.

Follow the steps given below:

• 
  Type Troubleshooting in the Search box from the desktop.
  
• 
  Select the Troubleshooting option.
  
• 
  Select View All option and select the
  System Maintenance.
  
• 
  Click on Next to perform the System Maintenance troubleshooter and follow the steps.
  

Method 2: End the Windows Explorer process and create the new one.

• Press Ctrl+Shift+Esc, under Process
  tab, search for Windows Explorer.
• Right click on it and click on End task.
• Click on File in the Task Manager
  at top left corner of the window and select Run new task.
• Type explorer.exe and click on Ok.

Method 3: Run Memory Diagnostic Tool.


Follow the below steps:

• Press Windows key and type
  Memory Diagnostic.
• Select Windows Memory Diagnostics
  and click on Restart now and check for problems.
• Follow the on-screen instructions.

Hope it helps. Get back to us with an updated status of accessing files in File explorer for further assistance.

Thank you.