Windows 10: File Explorer freezes when mounting ISO in Windows 11

Discus and support File Explorer freezes when mounting ISO in Windows 11 in Windows 10 News to solve the problem; [ATTACH]Windows 11 allows users to mount an ISO to upgrade Windows. However, this feature is not working for some users. According to reports, when... Discussion in 'Windows 10 News' started by WinClub, Jul 12, 2026 at 10:47 PM.

  1. WinClub New Member

    File Explorer freezes when mounting ISO in Windows 11


    File Explorer freezes when mounting ISO in Windows 11 File-Explorer-freezes-when-mounting-ISO.png
    Windows 11 allows users to mount an ISO to upgrade Windows. However, this feature is not working for some users. According to reports, when they perform this action, File Explorer stops responding. If File Explorer freezes when mounting an ISO on your Windows 11/10 computer, the solutions in this article will help. This issue can […]

    This article File Explorer freezes when mounting ISO in Windows 11 first appeared on TheWindowsClub.com.

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  2. Nikhar_K Win User

    Error when mounting ISO files

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand when you are trying to delete/rename/move the ISO files after mounting it you get an error message. It could be possible that the ISO file is mounted and that is the reason you are unable to modify it.



    I suggest you to eject the ISO file and then try to modify it. Please follow the steps mentioned below:



    1. Press Windows key + E, to open
      File Explorer
      .
    2. Click on This PC on the left pane, you will find the mounted ISO file.
    3. Right click on the ISO file and click on Eject. Try modifying the ISO file now.


    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
  3. Eric Ber Win User
    Error mounting .ISO files in Windows 10

    Hi,

    There are several reasons why you are having issues mounting ISO files on your Windows 10 Home computer. To assist you better, kindly answer the questions below:

    • What other troubleshooting steps have you done so far?
    • Have you tried mounting the ISO files on another computer?
    • Have you tried copying the ISO file to your desktop and mount it from there?
    • Do you have a CD/DVD drive installed on your computer?

    Regards.
     
  4. Rafiella Win User

    File Explorer freezes when mounting ISO in Windows 11

    Can't mount ISO file

    After upgrading from Window 10 64 to Windows 11 I can't mount ISO files. I have mount options in Explorer and after choosing it Windows Explorer stops responding. That is the situation with all ISO files, even with those ones, downloaded with Windows 10 on the same notebook
     
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File Explorer freezes when mounting ISO in Windows 11

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