Windows 10: File explorer function not working

Customer called today about not being able to save attachments from Outlook 2016. Pop up on save saying cannot save. So updated OS to latest build 20h2, updated office 365 and checked updated drivers etc. Still issue. Tried saveas function in word and excel, browse does not respond, but can navigate from existing mappings and save. Tried wordpad and same issue on saveas - no response. Have run sfc /scannow and Dism /Online /Cleanup-Image /RestoreHealth - says fixed but same issue. Has anyone come across this and any ideas on how to address?

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File Explorer Search Not Working


I am trying to search in File Explorer (Windows Explorer, My Computer) and it will not find anything. I can copy text from a name in the list and paste it in the search box and it still finds nothing. I have looked at the suggestions that have been posted and nothing I find that is relative to this works. Anyone have any suggestions? I am running Win 10 Pro on an I3 coustom desktop computer.

 

Search Function on File Explorer is not Working

Hi,

In response to your questions:

1. Did you make any changes to your PC prior to this issue?

Not that I am aware of.

2. Can you type in the search bar when you do not click on the Start button?

The search button on the task bar works - it is the search box on file explorer that is not functioning





3. What troubleshooting steps have to tried to fix the issue?

Confirmed file explorer options are set to default

Indexing Options - the only exclusion is against OS(C and that is Data; AppData; AppData

4. Does the issue occur when you are performing or running certain specific in the background?

The issue occurs even when only 1 File Explorer Window is open and task manager is not showing other programs running.

Re Method One - the search box in the control panel does not work. I opened via viewing as icons

and used both the default Files don't appear in search results and Search Function on File Explorer is not working as both a user and an administrator which led to explore additonal information which led to this website.

Re Method Two - response was

• 
  Windows Resource Protection did not find any integrity violations.
  

Windows Updates show the device is up to date.

Previously, as I typed into the search box, it would start searching at the first keystroke and now nothing.

Any more help will be appreciated.

 

File explorer icon from taskbar dissappears while working on it

Hi,

To assist you with your concern, we suggest you pin the File Explorer from the Start Menu by following these steps:

• Click the Start Menu.
• Right-click File Explorer.
• Choose Pin to taskbar.

If you need further assistance, feel free to reply to this post.