Windows 10: file explorer is broken! help!

so today i was trying to see my files via file explorer, when i realized it wasnt working, here is a videoof it happening click here to see the video

:)

 

File Explorer

Hi Joyce,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you with it.

I suggest you to follow the steps provided below and check if it helps.

• Open File Explorer.
• Click on view option.
• Click on preview panel to turn it Off and On.

Hope this information helps. If you have any further queries related to Windows, let us know.
We will be happy to assist you.

Thank you.

 

Windows 10 file explorer not responding

following ALL of the above steps did nothing. explorer.exe still broken.

additional steps taken:

1x system refresh, explorer still dead

1x clean boot, explorer still dead

3x sfc /scannow, rebooted in between, explorer still dead

1x restore point, all programs uninstalled, explorer worked for 4 hours, then died.

1x reset, explorer still never opened

1x reverted back to 8.1, explorer woked, autoupdated to 10, explorer died

1x COMPLETE WIPE, reinstalled 8.1, autoupdated to 10, explorer died.

wiping again. reeinstalling 8.1. turning off updates for good.

amazing this CRITICAL issue exists at all.

 

File explorer

Hi Mick,

I am sorry to know that the File Explorer is not working on the Taskbar.

I suggest you to right-click on it to unpin it from the task bar.

Then search for File Explorer in Search. Then right-click on it to Pin it to Taskbar.

If the issue persists, try the steps below.

• 
  Type CMD in Search. Right click on it to run as an administrator.
  
• 
  Type the following 4 commands at the Command prompt:
  

dism /online /cleanup-image /restorehealth

sfc /scannow

powershell

Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

• 
  Close the CMD window.
  
• 
  Check to see if the issue is resolved. If not, restart the PC.
  

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.